TYLER J. JIMENEZ
South Setauket
Summary
Energetic and dependable with proven ability to demonstrate, manage multiple responsibilities and maintaining a positive and professional attitude. Ready to learn new skills to contribute to customer satisfaction. Adaptable and committed to continuous improvement high paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Auto Shop Assistant / Crew Member
Eastern Long Island Academy of Applied Technology
09.2023 - 05.2024
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team members to meet daily service goals and enhance workflow.
- Managed inventory levels by restocking supplies as needed during peak hours.
- Participated in team meetings to discuss improvements in service delivery and operations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Assisted in diagnosing vehicle issues, enhancing service accuracy and customer satisfaction.
- Performed routine maintenance tasks on various vehicle makes, ensuring operational efficiency.
- Supported mechanics by organizing tools and equipment, streamlining workflow in the shop.
- Maintained inventory of automotive parts and supplies, contributing to effective stock management.
- Collaborated with team members to execute repair orders, improving turnaround times for services.
- Learned safety protocols and best practices in automotive repair, promoting a safe working environment.
- Engaged with customers to provide updates on vehicle status, fostering positive client relationships.
- Adapted quickly to new tools and technologies, enhancing overall shop productivity and service quality.
- Assessed work orders and determined appropriate methods of repairs.
- Facilitated prompt resolution of customer concerns by actively listening to their feedback and coordinating with the appropriate team members.
- Assisted mechanics in vehicle repairs, contributing to a faster turnaround time for customers.
- Maintained organized merchandise displays, ensuring accessibility and visual appeal.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Host / Food Runner / Bus Boy / Take Out
Outback Steakhouse
07.2022 - 02.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with team members to coordinate dining room setup and cleanliness.
- Provided menu information and answered guest inquiries regarding specials.
- Handled guest complaints efficiently, enhancing overall dining experience.
- Monitored wait times and communicated updates to guests effectively.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Bus Boy
Setauket Pasteria
07.2020 - 10.2020
- Assisted servers by clearing tables and resetting them for new guests
- Maintained cleanliness and organization of dining area and service stations
- Supported kitchen staff by transporting dirty dishes to the dishwasher
- Delivered food items from kitchen to dining area efficiently
- Replenished supplies such as napkins, utensils, and condiments promptly
- Collaborated with team members to ensure seamless service during peak hours
- Learned proper safety protocols for handling food and cleaning materials
- Adapted quickly to changing priorities in a fast-paced restaurant environment
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collaborated with host/hostess team to ensure accurate table availability information was communicated between front-of-house teams.
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
Education
High School Education / Vocational
Ward Melville High School
East Setauket, NY06-2025
Skills
- Problem solving
- Brake systems
- Tire services
- Cleanliness
- Organization
- Safety procedures
Certification
Eastern Long Island Academy of Applied Technology-Certificate - Auto Body Repair and Car Customizing
Timeline
Auto Shop Assistant / Crew Member
Eastern Long Island Academy of Applied Technology
09.2023 - 05.2024
Host / Food Runner / Bus Boy / Take Out
Outback Steakhouse
07.2022 - 02.2023
Bus Boy
Setauket Pasteria
07.2020 - 10.2020
High School Education / Vocational
Ward Melville High School
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