Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Cole Haan
Saint Augustine, FL
09.2023 - 08.2024
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Conducted inventories on a regular basis to track stock levels.
Processed returns, exchanges, and refunds in accordance with company policies.
Greeted customers and provided exceptional customer service.
Upsold additional items based on customer interests and needs.
Attended weekly team meetings to review performance goals and objectives.
Assisted customers with product selection, sizing and styling.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Developed trusting relationships with customers by making personal connections.
Sold various products by explaining unique features and educating customers on proper application or usage.
Collected payments and provided accurate change.
Organized store by returning merchandise to proper areas and restocked displays.
Customer Service Cashier
Burger King
Saint Augustine, FL
06.2022 - 08.2023
Greeted customers and provided friendly customer service.
Assisted guests with menu selection and answered their questions.
Took accurate orders and repeated them to ensure accuracy.
Processed cash, credit card, and mobile payments.
Issued receipts and provided the correct change.
Handled special requests or complaints with professionalism.
Ensured that all orders are entered into the system.
Operated the cash register efficiently and accurately..
Collaborated with other team members to ensure smooth operations..
Participated in training sessions and team meetings.
Followed all company policies and procedures.
Education
Associate of Arts - Business Management
Saint Johns River State College
Saint Augustine, FL
06-2026
Skills
Ability to handle customer inquiries and resolve issues promptly
Experience in counting, balancing and managing cash
Ability to process transactions accurately and efficiently
Active listening skills to understand customer needs
Basic computer skills (eg Microsoft Office Suite)
Proactive approach to solving customer issues
Accomplishments
Varsity athlete Award - Most improved Linebacker 2022 - 2023