Tyler Joseph Waldaias
Fernley,Nv
Summary
Seeking a position with an organization where I will be able to utilize the ability to create new relationships while maintaining existing business relationships. Also, to make a difference in an organization and community while exceeding sales goals.
Overview
10
10
years of professional experience
Work History
Senior Sales Professional
Wild West Chevrolet
07.2021 - Current
- Assisting customers in selecting a new or used vehicle by asking open ended questions, building value and building rapport
- Making sure I am engaged throughout the whole process from start to finish
- Relationship building with local businesses and non-profits
- Handling escalations and customers that are unhappy
- Making customers become lifelong consumers with good business practice as referrals and word of mouth go a long way
Assistant Store Manager
Silver State Relief
07.2020 - 07.2021
- Oversee operations and assuring we are staying compliant and following all guidelines set in place
- Oversee 28 employees
- Responsible for scheduling, cash handling, cannabis compliance, new patient intake, customer escalations, inventory
- Speak with vendors to get pop-ups and promotions to run while they are in store to spike sales
- Metirc and Bio-Track daily experience.
Assistant Store Sales Manager/Mobility
Spectrum/Charter
02.2019 - 01.2020
- Helped launch Spectrum Mobility in the Northern Nevada Market
- Lead a team of 8-10 focused sales professionals, motivating them to meet and exceed their sales goals while making a great customer experience
- Weekly 1 on 1 coaching of area of opportunities
- Stay clean and organized, as it is a full retail store
- Monthly audits to ensure spectrum brand is a culture of excellence and are compliant
- Shipping and receiving responsibilities
Sales Manager
AT&T Mobility
05.2014 - 01.2019
- Monthly quotas that had to be hit in order to be compensated
- Having a strong knowledge of all products, accessories, pricing plans, promotions ad service features
- Handle customer escalations and customer issues
- Coach individuals on area of opportunities during a sales transaction
- Maintain knowledge by doing daily trainings and creating action plans to ensure we are maximizing all opportunities by asking the right qualifying questions.
Education
High school or equivalent -
Yerington High School
Yerington, NVSkills
- Spectrum management classes
- AT&T management development graduate
- Apple masters program
- Samsung masters program
- Customer Experience
- Sales/product knowledge
- Fast learner
- Personable
- POS systems
- Inventory
- Shipping
- Microsoft friendly
Timeline
Senior Sales Professional
Wild West Chevrolet
07.2021 - Current
Assistant Store Manager
Silver State Relief
07.2020 - 07.2021
Assistant Store Sales Manager/Mobility
Spectrum/Charter
02.2019 - 01.2020
Sales Manager
AT&T Mobility
05.2014 - 01.2019
High school or equivalent -
Yerington High School
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