Summary
Work History
Education
Skills
Timeline
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Tyler Noel Brown

Bradenton,FL

Summary

Extensive background in holistic alternatives for pets. Worked an 8 year Award winning company for the last 7 years. Have vast knowledge on holistic therapy for animals and have a greater knowledge for their anatomy and clinical application for holistic therapies. Exponential knowledge on nutrition and have done a lot of nutritional counseling, building meal plans for pets with dietary needs and medical issues. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations.

Work History

Retail Sale Manager

Leo and Lucky’s
2020 - Current
  • Interview, hire, and train new store employees involved in sales
  • Monitor the performance of existing retail sales staff
  • Assign duties to store sales staff
  • Prepare sales staff rosters
  • Answer questions sales that staff have about their duties, rosters, and other aspects of work life
  • Answer complex questions and resolve complaints that other sales staff are unable to solve to the customer's satisfaction
  • Motivate sales staff to deliver excellent customer service, improve their efficiency, and meet sales quotas
  • Counsel sales staff who are unreliable, failing to perform, stealing, or otherwise not complying with company policies and procedures
  • Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
  • Tracked monthly sales to generate reports for business development planning.

Team Lead

Leo and Lucky's
2017 - 2020
  • Job description
  • Managing small teams to complete tasks
  • Maintaining sales
  • Training other sales associates on products
  • Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department
  • Supervise opening and closing of the store at the appropriate time.
  • Defined manufacturing performance standards and reviewed outcomes of performance goals to set future targets.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
  • Documented production levels and materials used to keep management informed.
  • Gathered business requirements from users to convert to technical requirements.

Sales Associate

Leo and Lucky's
2015 - 2017
  • Greeting customers when they walk through the door-
  • Building rapport through conversation and honest recommendations
  • Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
  • Inviting the customer to join a loyalty program
  • Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
  • Collaborating with fellow team members to keep the sales floor area clean and organized at all times
  • Caring for animals and keeping up with animal husbandry

Education

Associate of Science -

State College of Florida, Manatee-Sarasota
Bradenton, FL
12.2022

High School Diploma -

Manatee School For The Arts
Palmetto, FL
2015

Skills

  • Microsoft word
  • Compware POS system
  • Nutritional counseling
  • Delivery driving
  • Problem Solving
  • Sales Tracking
  • Decision Making
  • Customer Service
  • Staff Training and Development
  • Customer Complaint Resolution
  • Relationship Building
  • Exceptional Multi-Tasker
  • Recruiting and Hiring
  • Rapport and Relationship Building

Timeline

Retail Sale Manager

Leo and Lucky’s
2020 - Current

Team Lead

Leo and Lucky's
2017 - 2020

Sales Associate

Leo and Lucky's
2015 - 2017

Associate of Science -

State College of Florida, Manatee-Sarasota

High School Diploma -

Manatee School For The Arts

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Tyler Noel Brown