Tyler Sheridan
Cohoes
Summary
Dynamic QA pro with extensive experience at Blizzard Entertainment shipping AAA titles, adept in Agile methodologies and team leadership. Proven track record in enhancing software quality through effective bug tracking and management. Skilled in risk assessment and communication, successfully coordinating releases and improving testing processes to ensure high standards and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Test Lead
Blizzard Entertainment
Albany
09.2022 - 02.2026
- Monitored bug-tracking systems for the resolution of defects reported by users.
- Reviewed user manuals and other documentation related to the application being tested.
- Planned, implemented, and monitored software testing by coordinating with staff and holding test review meetings.
- Identified areas for improvement in existing processes, and implemented solutions accordingly.
- Worked with off-site teams to complete timely tests, and facilitate smooth product releases.
- Collaborated with development teams to ensure the quality of product releases.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Compiled data on quality issues, vulnerabilities, and reported findings, with suggestions for improvement.
- Simulated software production environments to allow for enhanced testing.
- Maintained detailed recordkeeping and updated project documentation to compile reports.
- Created and maintained a database of common and known testing defects.
- Met project scope and delivery dates by planning optimal testing schedules.
- Augmented knowledge of various types of software and tools by actively participating in available training sessions and workshops.
- Upheld quality standards by streamlining testing processes to verify results.
- Monitored and facilitated bug resolutions to optimize software.
- Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Assigned test jobs to team members, and evaluated performance.
- Tracked progress against project timelines, and communicated any delays or risks appropriately.
Test Lead
Lionbridge
Boise
05.2020 - 07.2022
- Led team of up to 50 testers, ensuring thorough and efficient software testing processes.
- Monitored bug tracking systems, resolving user-reported defects swiftly.
- Reviewed user manuals and documentation to verify application accuracy.
- Coordinated testing efforts through staff collaboration and regular review meetings.
- Identified process improvement opportunities and implemented effective solutions.
- Collaborated with off-site teams to ensure timely testing and seamless product releases.
- Checked software for usability and design issues to uphold quality standards.
- Documented test results, capturing successes and failures for future analysis.
Game Test Associate 3
Lionbridge
Boise
07.2019 - 09.2019
- Manual testing of video games on PS4 and XBOXone, Managing team of 8.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Created clear bug reports with detailed steps to reproduce issues encountered during testing.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Monitored daily progress of assigned tasks and provided timely updates to stakeholders.
- Checked software programs for usability, functionality, and design issues.
- Documented all test activities according to established standards.
Test Technician
Quality Logic
08.2015 - 06.2019
- Utilized issue tracking tools such as JIRA and Bugzilla to document bugs discovered during testing.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Completed unit and regression tests on software and individual modules.
- Created detailed reports outlining the status of all tested applications at the end of each cycle.
- Performed regression testing after bug fixes or code changes were implemented.
- Reported defects found during testing in a clear and concise manner.
Education
High School Diploma -
Meridian Technical Charter High School
Meridian05-2012
Skills
- Test planning and design
- Agile methodologies
- Quality assurance and assessments
- Bug tracking and management
- User acceptance testing
- Team collaboration and leadership
- Risk assessment and mitigation
- Effective communication
- Attention to detail
- Documentation design and maintenance
- Performance testing and metrics
- Release coordination and scheduling
- Exploratory testing and usability
- Regression and sanity testing
- Problem solving
- Time management
- Functional testing
- Scrum framework
- Manual testing
- Smoke testing
Certification
ISTQB Certified Tester, 02/22
Key Skills Summary
Proficient in Microsoft Office, Proficient in use of various Adobe Software programs including Photoshop, Illustrator, AfterEffects, Premier, Proficient in use of Blender 3D, Basic computer setup and troubleshooting, Strong computer research skills, Running test cases on iOS, Android, Windows Mobile, PC, Mac, and OTT platforms, Reading and comprehending test cases and functional spec documents, Using Xcode to load software and capture device logs, Using Android Device Bridge to load software, take device logs, and record screen shots/video, Manipulating web traffic using an HTTP proxy, Testing with mock endpoints, Testing TVE apps and SaaS web applications, Using an HTTP proxy to verify backend tracking, Manage resources toward completion of objectives by set deadline, Delegate tasks to direct reports, Anticipate project needs/risks to mitigate ahead of time, Evaluate performance and conduct regular reviews with direct reports, Communicate progress on tasks and overall state of project with managers/clients
References
References available upon request.
Timeline
Test Lead
Blizzard Entertainment
09.2022 - 02.2026
Test Lead
Lionbridge
05.2020 - 07.2022
Game Test Associate 3
Lionbridge
07.2019 - 09.2019
Test Technician
Quality Logic
08.2015 - 06.2019
High School Diploma -
Meridian Technical Charter High School