Overview
Work History
Education
Skills
Timeline
Generic

Tyler Trace McGraw

Placentia,CA

Overview

14
14
years of professional experience

Work History

Assistant Studio Manager/ Photographer

Picture People
Brea, CA
04.2023 - 12.2024
  • Photographer for family, newborn, graduation, maternity, and holiday portraits, as well as corporate headshots.
  • Oversaw daily studio operations & session bookings, ensuring smooth workflow and client satisfaction.
  • Initiated sales, prepared invoices for completed projects and handled billing inquiries from clients.
  • Trained new employees and maintained healthy staff morale through consistent coaching and team building.
  • Contributed marketing efforts to promote studio services, increasing brand visibility and client base.
  • Troubleshot any technical issues that arose during productions or post-production activities.
  • Reviewed completed work to verify consistency, quality, and conformance.

Store Leader

GameStop
Santa Ana, CA
04.2016 - 06.2022
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.
  • Trained new sales team members and motivated exceptional performance.
  • Dealt with customer complaints and rectified product and service issues.
  • Implemented corrective actions to improve employee performance and discourage inappropriate behavior.
  • Handled customer transactions and balanced cash drawers.
  • Answered customer queries and complaints and provided prompt solutions.
  • Increased sales by optimizing in-store promotional strategies.

Barista/Certified Trainer

Starbucks
Orange, California
10.2010 - 07.2017
  • Hand crafted and served a variety of coffee drinks (hot, iced, and ice blended) adhering to specific recipes and presentation standards.
  • 3.5 years of drive thru experience.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Education

High School Diploma -

Fullerton Union High School
Fullerton, CA
06.2008

Some College (No Degree) - Theatre Arts

Fullerton College
Fullerton, CA

Skills

  • 3 Years of Photography experience
  • Familiar with Adobe editing programs such as Lightroom and Photoshop
  • Team Building and Leadership
  • Studio management
  • Pricing Strategies
  • Store Opening and Closing
  • Store Merchandising
  • Verbal and Written Communication
  • Policies and Procedures
  • Building Customer Loyalty
  • Exceeding Customer Expectations
  • Cash Management

Timeline

Assistant Studio Manager/ Photographer

Picture People
04.2023 - 12.2024

Store Leader

GameStop
04.2016 - 06.2022

Barista/Certified Trainer

Starbucks
10.2010 - 07.2017

High School Diploma -

Fullerton Union High School

Some College (No Degree) - Theatre Arts

Fullerton College

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Tyler Trace McGraw