Tylesha Hamilton
Woodland Hills,CA
Summary
Highly organized individual with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Asset Living
05.2025 - Current
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating maintenance efficiently.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Temporary Leasing Consultant
Career Strategies Inc
04.2024 - 05.2025
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
Customer Support Officer
Skirball Cultural Center
05.2023 - 05.2025
- Collaborated effectively with other departments to handle escalated customer issues, resulting in swift resolutions.
- Listened to customers' questions and concerns to provide answers or responses.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Virtual Leasing Consultant
Dream Vision Properties
11.2020 - 03.2024
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
Sales Representative
Kings Promotional Products
07.2015 - 04.2019
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
Education
Marketing
California State University - Northridge
Northridge, CASkills
- Willing To Learn Task Quickly
- Business Development
- Strategic Planning
- Attention To Detail
- Sales Techniques
- Telephone and email etiquette
- Account Management
- Conflict resolution
- Tenant relations
Timeline
Leasing Consultant
Asset Living
05.2025 - Current
Temporary Leasing Consultant
Career Strategies Inc
04.2024 - 05.2025
Customer Support Officer
Skirball Cultural Center
05.2023 - 05.2025
Virtual Leasing Consultant
Dream Vision Properties
11.2020 - 03.2024
Sales Representative
Kings Promotional Products
07.2015 - 04.2019
Marketing
California State University - Northridge