Tyletha Goff
Denton,Texas
Summary
Seasoned Bus Operator with a proven track record at DCTA, showcasing exceptional customer relations and safe driving practices. Recognized for maintaining a clean, secure environment and facilitating passenger assistance with commendable professionalism. Expert in vehicle inspection and adept at adapting to varying weather conditions, ensuring passenger safety and operational efficiency.
Professional, experienced transportation specialist prepared for key role in public transit operations. Proven track record of ensuring passenger safety, adhering to schedules, and maintaining vehicle standards. Strong team collaborator with focus on achieving results and adapting to changing needs. Well-versed in route management, traffic regulations, and customer service. Reliable and flexible, fostering trust and efficiency within teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Bus Operator
DCTA
07.2007 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Assisted Safety Manager with new hires, to prepare them for their obtaining their CDL, and knowing all the routes.
- Assisted Safety Manager with filing and keep up with employees paperwork, and conducting safety meeting.
School Bus Driver
Dallas ISD
08.2003 - 07.2007
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Education
BBA - Business Administration And Management
Strayer University
1133 15th St NW #200, Washington, DC 2000512-2026
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Accurate recordkeeping
- Wheelchair support
- Weather conditions adaptation
- Safe driving practices
- Customer relations skills
- Special needs
- Passenger assistance
- Route navigation
- Fare collections
Certification
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration.
- General Educational Development (GED) Credential or High School Diploma for entry-level positions- Educational Testing Service.
- Passenger Endorsement (P) - [State] Department of Motor Vehicles.
- Smith System Driver Improvement Institute Certification - Smith System.
- Customer Service Excellence for Transit Operators Certificate – Local transit authority training program or community college.
- Sexual Harassment Prevention Training- State-specific requirement from local regulatory bodies.
- Bloodborne Pathogens Training- Occupational Safety and Health Administration approved provider.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Wheelchair Securement and Mobility Aid Securement Training – National Highway Traffic Safety Administration or certified training providers.
- School Bus Endorsement (S) - [State] Department of Motor Vehicles.
- [State] Driver's License
- ADA Compliance Training for Public Transit Providers– Americans with Disabilities Act National Network.
- Equal Employment Opportunity Compliance Certification- U.S Equal Employment Opportunity Commission.
- Air Brake Endorsement - [State] Department of Motor Vehicles.
- Alcohol & Drug Clearinghouse Registration – Federal Motor Carrier Safety Administration.
Timeline
Bus Operator
DCTA
07.2007 - Current
School Bus Driver
Dallas ISD
08.2003 - 07.2007
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration.
- General Educational Development (GED) Credential or High School Diploma for entry-level positions- Educational Testing Service.
- Passenger Endorsement (P) - [State] Department of Motor Vehicles.
- Smith System Driver Improvement Institute Certification - Smith System.
- Customer Service Excellence for Transit Operators Certificate – Local transit authority training program or community college.
- Sexual Harassment Prevention Training- State-specific requirement from local regulatory bodies.
- Bloodborne Pathogens Training- Occupational Safety and Health Administration approved provider.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Wheelchair Securement and Mobility Aid Securement Training – National Highway Traffic Safety Administration or certified training providers.
- School Bus Endorsement (S) - [State] Department of Motor Vehicles.
- [State] Driver's License
- ADA Compliance Training for Public Transit Providers– Americans with Disabilities Act National Network.
- Equal Employment Opportunity Compliance Certification- U.S Equal Employment Opportunity Commission.
- Air Brake Endorsement - [State] Department of Motor Vehicles.
- Alcohol & Drug Clearinghouse Registration – Federal Motor Carrier Safety Administration.
BBA - Business Administration And Management
Strayer University
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