Summary
Overview
Work History
Education
Skills
Timeline
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Tyliah Antonio

Rio Rancho,NM

Summary

Compassionate and detail-oriented Patient Care Technician at UNM Hospital, skilled in patient observation and effective communication. Enhanced patient satisfaction through attentive care and timely interventions. Proficient in Microsoft Word and Excel, demonstrating strong organizational skills while supporting nursing staff in delivering high-quality healthcare. Looking to experience a new career, and expand my capabilites.

Overview

7
7
years of professional experience

Work History

Patient Care Technician

UNM Hospital
05.2021 - Current
  • Monitored the Front Desk of Unit to Ensure a smooth shift, communicating to Nurses, Doctors, Unit Supervisiors
  • Answered phone calls & relayed messages from Patients, Nursing Staff, Supervisors, and Outside Facilities.
  • Assisted the unit schedules with computer using microsoft word & excel
  • Greeted patients to and from the unit
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.


Certified Nursing Assistant

Genesis Rehabilitation Services
01.2019 - 05.2021


  • Answered phone calls & transferred call to correct department
  • Greeted Visitors at front desk with a smile.
  • Monitored everyone that entered and exited the facility
  • .Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Shift Leader

Chick-fil-A
06.2018 - 01.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

High School Diploma -

Torreon Christian School
Torreon, NM

No Degree - Business-Human Resources

Central New Mexico Community College
Albuquerque, NM
05-2028

Skills

  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Microsoft Word & Excel knowledge
  • Active listening
  • Attention to detail
  • Dependable and responsible
  • Multitasking

Timeline

Patient Care Technician

UNM Hospital
05.2021 - Current

Certified Nursing Assistant

Genesis Rehabilitation Services
01.2019 - 05.2021

Shift Leader

Chick-fil-A
06.2018 - 01.2020

High School Diploma -

Torreon Christian School

No Degree - Business-Human Resources

Central New Mexico Community College

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Tyliah Antonio