Tylicia Costley
Reisterstown,MD
Summary
An extremely determined and reliable candidate seeking a full-time or part-time position.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
Work History
Manager
Roy Rogers
08.2020 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Prep cook
Subway
02.2022 - 05.2022
- Making sandwiches
- Prep the vegetables
- Sweep/mop
- Wipe down tables
- Clean bathrooms
Housekeeping
Stevenson University
12.2017 - 05.2018
- Maintained a clean work environment
- Set up and cleaned areas hosted for events
- Provided customer service with students and faculty
Host/ Server
Bob Evans
11.2014 - 12.2016
- Greeted and assisted customers
- Provided excellent customer service
- Answered any questions customers asked
- Maintained a clean and sterile work environment
- Operated a cash register
- Maintained high energy and a positive demeanor during high-stress work times
- Answered incoming calls to the restaurant and provided appropriate service
- Managed the flow of guests into the restaurant and provided accurate wait times for incoming guest
Education
Associate of Arts - Business Accountancy
Ccbc
Owings, MD08-2023
Diploma -
Maryland Beauty Academy
Westminster, MD08.2019
Diploma -
Franklin High School
Reisterstown, MD05.2015
Skills
- Cosmology Skills
- Computer Skills
- Customer Service
- Detailed Oriented
- Organizational Skills
- Cashier Experience
- Housekeeping
- Multitasking
- Staff management
- Decision-making
Languages
English
Full Professional
Timeline
Prep cook
Subway
02.2022 - 05.2022
Manager
Roy Rogers
08.2020 - 11.2024
Housekeeping
Stevenson University
12.2017 - 05.2018
Host/ Server
Bob Evans
11.2014 - 12.2016
Diploma -
Maryland Beauty Academy
Associate of Arts - Business Accountancy
Ccbc
Diploma -
Franklin High School
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