Tylik R. Hall
Greensboro,NC
Summary
Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.
Overview
5
5
years of professional experience
Work History
Resident Assistant (RA)
North Carolina A&T State University
Greensboro, NC
- Provided emotional support and guidance to residents.
- Organized community-building events to foster a sense of belonging.
- Developed positive relationships with residents to create a supportive living environment.
Leasing Consultant
LSA Management
High Point, NC
05.2025 - Current
- Conducted property tours, showcasing amenities and features to potential residents.
- Assisted in lease processing, ensuring compliance with policies and procedures.
- Maintained accurate records of resident interactions and leasing activities.
- Responded promptly to inquiries via phone, email, and in-person communication.
- Implemented marketing strategies to enhance property visibility and attract tenants.
- Developed strong relationships with residents, fostering community engagement and satisfaction.
Leasing Agent
The Liberty Group Apartment Staffing
Greensboro, NC
11.2024 - 05.2025
- Assisted prospective tenants with property tours and leasing inquiries.
- Maintained accurate records of tenant applications and lease agreements.
- Responded to tenant requests and resolved issues promptly.
- Collaborated with maintenance staff to ensure timely property repairs.
Leasing Agent/Assistant
Elmington Property Management
Charlotte, NC
08.2024 - 11.2024
- Property Tours: Conduct property tours for prospective tenants, showcasing available units and highlighting amenities to encourage leasing.
- Lease Preparation: Prepare lease agreements, ensure all necessary documentation is completed accurately, and obtain signatures from new tenants.
- Customer Service: Provide exceptional customer service by addressing inquiries, resolving concerns, and maintaining positive relationships with current and prospective tenants.
- Marketing: Develop and implement marketing strategies to promote properties, including online listings, social media, and local outreach to attract potential tenants.
- Tenant Communication: Maintain regular communication with current tenants regarding lease renewals, property updates, and general inquiries.
- Application Processing: Review applications and conduct background checks to verify tenant eligibility and suitability.
- Maintenance Coordination: Collaborate with maintenance staff to address tenant requests and ensure the property is well-maintained and meets safety standards.
- Market Research: Stay informed about local rental market trends to adjust pricing and marketing strategies accordingly.
- Documentation Management: Maintain accurate records of tenant interactions, lease agreements, and property maintenance requests.
- Team Collaboration: Work closely with the property management team to achieve occupancy goals and enhance tenant satisfaction.
Assistant Store Manager
Citi Trends
Greensboro, NC
11.2024 - 03.2024
- Assisted manager by performing related duties.
- Supported staff results by communicating job expectations and monitoring job performance.
- Coached, counseled, and disciplined employees as necessary.
- Contributed to the development and enforcement of systems, policies, and productivity standards.
- Identified strategic goals by gathering relevant business, financial, and operational information.
Assistant Store Manager
Family Dollar
Greensboro, NC
04.2023 - 11.2023
- Managed store operations, including staff scheduling and inventory control.
- Implemented sales strategies leading to a 15% increase in overall revenue.
- Oversaw training and development of team members to drive customer satisfaction.
- Resolved customer complaints effectively, maintaining positive customer relationships.
Lead Leasing Agent
Lake Arbor Apartments
Charlotte, NC
01.2021 - 01.2022
- Prepared lease paperwork and secured signatures and first payments from new residents.
- Promoted high levels of customer service by greeting clients and addressing concerns.
- Led property tours, showcasing amenities and providing valuable property information.
- Followed up with tenants on renewal notices and encouraged applications from prospective tenants.
- Promoted property through marketing and direct outreach to local businesses.
- Escalated critical issues to management for prompt resolution.
Education
BA - Communications
North Carolina A&T State University
Greensboro, NC05.2022
AA - Arts
Guilford Technical Community College
Jamestown, NC07.2021
High School Diploma - undefined
South Point High School
05.2017
Skills
- Team Leadership
- Inventory Management
- Customer Service
- Problem Solving
- Communication
- Supportive
- Team player
- Activity planning
- Time management
Timeline
Leasing Consultant
LSA Management
05.2025 - Current
Leasing Agent
The Liberty Group Apartment Staffing
11.2024 - 05.2025
Assistant Store Manager
Citi Trends
11.2024 - 03.2024
Leasing Agent/Assistant
Elmington Property Management
08.2024 - 11.2024
Assistant Store Manager
Family Dollar
04.2023 - 11.2023
Lead Leasing Agent
Lake Arbor Apartments
01.2021 - 01.2022
Resident Assistant (RA)
North Carolina A&T State University
AA - Arts
Guilford Technical Community College
High School Diploma - undefined
South Point High School
BA - Communications
North Carolina A&T State University