Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tylinn Crawford

Winston-Salem,NC

Summary

Dedicated Service Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

So Bella The Salon
05.2022 - Current
  • Recommended retail products for at-home use.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm and exceptional customer experience.
  • Carried out product inventory checks, charting and consultations.
  • Handled busy schedules and stayed on top of key deadlines.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Performed over 10 facials, chemical peels and waxing procedures per week

Lead Bartender

Whisky Dawgs Bar And Grill
10.2020 - 10.2022
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Handled $1000-$10,000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Engaged in suggestive selling and other sales techniques.
  • Set up advertising signs and displays on shelves, counters and tables.

Senior Bartender

Vintage Sofa Bar
08.2017 - 10.2020
  • Assisted cashiers with processing customer payments and documenting orders.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Handled $400-$2000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Engaged in suggestive selling and other sales techniques.
  • Offered product samples, answered questions and helped customers find items.

Server

Mozelles Southern Bistro
02.2016 - 02.2019
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server Shift Leader

600 Degrees
10.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Esthetics - Skin Care Therapy

Dermacademy
Kernersville, NC
03.2022

Skills

  • Cooperative and Good Natured
  • Stress Tolerance
  • Exceptional customer service
  • Upselling
  • Problem-solving skills
  • Multi-tasking strength
  • Product and service sales

Certification

  • Certified Spray Tanning
  • Certified Lash extensions
  • BARBICIDE Certified
  • SAFE SERVE Certified
  • DERMALOGICA Certified

Timeline

Server Shift Leader

600 Degrees
10.2022 - Current

Licensed Esthetician

So Bella The Salon
05.2022 - Current

Lead Bartender

Whisky Dawgs Bar And Grill
10.2020 - 10.2022

Senior Bartender

Vintage Sofa Bar
08.2017 - 10.2020

Server

Mozelles Southern Bistro
02.2016 - 02.2019

Esthetics - Skin Care Therapy

Dermacademy

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Tylinn Crawford