Adept at leading teams and enhancing operational efficiency, tenure with the United States Navy honed adaptability and effective communication. At APPCO Group USA, spearheaded sales strategies that significantly boosted revenue, demonstrating analytical thinking and problem-solving prowess. This background underscores a commitment to safety management and physical fitness, ensuring peak performance in high-stakes environments.
Overview
12
12
years of professional experience
Work History
Sailor
United States Navy, Quartermaster
05.2014 - Current
Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs onboard 2 navy vessels to include a guided missile destroyer and an air craft carrier.
Assisted in docking procedures, effectively handling mooring lines and securing 15 vessels to the pier.
Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
Stood watch while underway to facilitate communications and maintain onboard safety and security, successfully navigating the vessel ensuring safe travel to and from sea.
Ensured efficient communication between crew members, fostering teamwork and collaboration on board.
Navigated naval vessels under direction of captain and studied actionable insights to avoid collision.
Improved navigation accuracy with diligent charting and monitoring of weather conditions.
Contributed to the overall morale of the crew by maintaining a positive attitude and demonstrating strong work ethic during 4 long deployments at sea.
Life Guard
United States Navy
06.2021 - 09.2023
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of 200 guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Sales Manager
APPCO Group USA
05.2012 - 05.2014
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team of 15 by providing motivational coaching and performance-based incentives.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Senior Operations Manager at United States Army-Office of the Quartermaster GeneralSenior Operations Manager at United States Army-Office of the Quartermaster General
Deputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) DivisionDeputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) Division
Senior Enlisted Leader at UNITED STATES NAVY - Navy Medicine Readiness & Training Command GuamSenior Enlisted Leader at UNITED STATES NAVY - Navy Medicine Readiness & Training Command Guam