Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyliyah Mcmullen

Syracuse,NY

Summary

Accomplished professional with a proven track record at Onondaga County DSS, excelling in administrative support and customer satisfaction. Skilled in spreadsheet development and relationship building, I significantly enhanced office efficiency and client relations. Expertise in document management and correspondence writing, ensuring high-quality internal and external communications.

Overview

3
3
years of professional experience

Work History

Clerk

Onondaga County DSS
06.2022 - Current
  • Produced high-quality communications for internal and external use.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Managed tax drawers, resolved variances and filed company receipts.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Monitored and tracked budgets and expenses.
  • Edited documents to keep company materials free of grammar errors.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Compiled and analyzed data to produce reports.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Created and maintained detailed records of all office activities.
  • Utilized office management software to record and track customer information.

Dietary Aide

Menorah Park
01.2023 - 06.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Followed all food safety regulations while preparing meals for patients.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Demonstrated knowledge of menu items and corresponding ingredients.

Cashier

Wegmans
03.2021 - 03.2022
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Law Enforcement

Fowler High School
Syracuse, NY
06.2023

Skills

  • Correspondence Writing
  • Spreadsheet development
  • Administrative Support
  • Cash Management
  • File Maintenance
  • Quality Control
  • Administrative tasks
  • Telephone Etiquette
  • Mail Processing
  • File and database management
  • Cash Handling
  • Relationship Building
  • Calendar Management
  • Document Management
  • Prioritization
  • Mail Sorting
  • Mail handling
  • Customer Satisfaction

Timeline

Dietary Aide

Menorah Park
01.2023 - 06.2023

Clerk

Onondaga County DSS
06.2022 - Current

Cashier

Wegmans
03.2021 - 03.2022

Law Enforcement

Fowler High School
Tyliyah Mcmullen