Tyliyah Williams
Richmond,VA
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
Work History
Lifeguard
Kings Dominion Amusement Park
Doswell, Virginia
04.2024 - 08.2024
- Enforced all safety regulations and posted rules for patrons.
- Educated patrons about safe swimming practices through public announcements.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Prepared detailed incident reports following accidents or other incidents.
- Maintained constant surveillance of patrons in the swimming area at all times.
Shift Lead
Zaxby’s
Richmond, VA
07.2022 - 08.2023
- Responded to customer inquiries and complaints in a professional manner.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Monitored employee performance and provided feedback on areas for improvement.
Education
Old Dominion University
Norfolk, VA05-2027
Thomas Dale High School
Chester, VA05-2023
Skills
- First Aid
- CPR Certified
- Team Collaboration
- Training and mentoring
- Team motivation
- Customer Service Management
- POS System Operation
- Sales and Upselling
- Team Leadership
- Complaint resolution
Timeline
Lifeguard
Kings Dominion Amusement Park
04.2024 - 08.2024
Shift Lead
Zaxby’s
07.2022 - 08.2023
Old Dominion University
Thomas Dale High School