Tylor Barger
Camby,IN
Summary
Driven by a commitment to excellence, I honed my expertise in electrical wiring and customer service at Service Plus, enhancing installation accuracy and client satisfaction. My background includes mentoring teams, reducing callbacks by thorough quality checks, and mastering both residential and commercial installations, ensuring projects exceed expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Installer/ Quality Control Technician
Service Plus
7520 E 88th Place, Indianapolis, Indiana 46256
04.2022 - Current
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Installer
Broad Ripple Heating and Cooling
Indianapolis, IN
04.2021 - 04.2023
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
Lead Installer
Summers Heating Cooling
410 International Dr. Franklin, Indiana 46131
04.2020 - 04.2021
- Improved customer satisfaction by providing efficient and accurate installations.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
Install Assistant
ARS Rescue Rooter
853 Columbia Rd. Suite 191, Plainfield Indiana 461
04.2017 - 04.2020
- Used hand tools, power drills, multi-meters and watt meters.
- Utilized Software to maintain and update customer information, repair logs and inventory.
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Conducted periodic maintenance inspections as stated by contract or customer.
- Provided support to lead installers in implementing complex projects, resulting in successful completion within deadlines.
- Maintained a clean and organized work environment, allowing for efficient workflow during installations.
- Supported lead installer in managing inventory levels, ensuring timely acquisition of materials for upcoming projects.
Education
N/A - Fire Science
Kaplan College
Indianapolis, INN/a - Atmospheric Sciences And Meteorology/ Land Survey
School of Target Acquisition
Lawton, OK04.2014
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Customer Service
- Pre-installation Site Prep
- Equipment Operation
- Troubleshooting and testing
- Quality Checks
- Electrical Wiring
- System repairs
- Residential and commercial installations
- Plumbing
- Blueprint Reading
- Network setup
- Welding skills
Certification
Counter strike/ tracpipe
EPA
A2L
First aid
Fire 1 and 2
Timeline
Installer/ Quality Control Technician
Service Plus
04.2022 - Current
Installer
Broad Ripple Heating and Cooling
04.2021 - 04.2023
Lead Installer
Summers Heating Cooling
04.2020 - 04.2021
Install Assistant
ARS Rescue Rooter
04.2017 - 04.2020
N/A - Fire Science
Kaplan College
N/a - Atmospheric Sciences And Meteorology/ Land Survey
School of Target Acquisition