Tylor Cape
Spring Hill,FL
Summary
Hardworking Automotive Technician with 9 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
9
9
years of professional experience
Work History
Automotive Technician
Ford
08.2023 - Current
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Maintained accurate records of time and materials required to perform repairs and service.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed safety and emissions inspections.
- Coordinated with parts department to determine availability of necessary components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Explained estimates and determined repair timelines to manage customer expectations.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired and replaced worn and damaged components.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed vehicle data using advanced diagnostic equipment.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
Automotive Technician
Richards Automotive And Tire
05.2015 - 08.2023
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Read and followed technical documentation to complete accurate repairs.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Maintained accurate records of time and materials required to perform repairs and service.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Retained accurate records of purchases, titles and sales.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed safety and emissions inspections.
- Coordinated with parts department to determine availability of necessary components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Explained estimates and determined repair timelines to manage customer expectations.
- Performed emissions tests according to standard procedures.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired and replaced worn and damaged components.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed vehicle data using advanced diagnostic equipment.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Developed and maintained courteous and effective working relationships.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
- Gained strong leadership skills by managing projects from start to finish.
Education
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FL05.2018
Skills
- Attention to Detail
- Bay management
- Workshop Organization
- System Retrofitting
- Operating air compressors
- Engine repair
- Automotive Electronics
- Physical Stamina
- Schematic Interpretation
- Team Collaboration
- Replacing Filters
- Schematic reading
- Calibration understanding
- Flexible Schedule
- System Troubleshooting
- Time Management
- Sensor operation
- Parts Replacement
- Ticket writing
- Strong Work Ethic
- Service Schedule Coordination
- Vehicle Operation and Assessment
- OSHA Compliance
- Hardworking and Dedicated
- Service Scheduling
- Tire Services
- Relaying Complex Information
- Electrical repair procedures
- Ordering Supplies
- Steering and suspension maintenance
- Maintenance and repairs
- Heating and Air Conditioning
- Electrical Systems
- Vehicle Inspection
- Maintenance Scheduling
- Vendor Relations
- Electrical understanding
- Changing Oil
- Aftermarket Component Installation
- Diagnostics and troubleshooting
- Brake servicing
- Electrical failure repairs
- Soldering skills
- Preventive Maintenance
- Job Scheduling
- Inspection skills
- Decision-Making
- Hydraulic Systems Repair
- System Testing
- Rust removal
- Roadside Repair
- Forklift safety
- Brake Systems
- Road-Worthiness Evaluations
- Preventive maintenance services
- Body Panel Repair
- Fluid Exchanges
- Clean Driving Record
- Calibrating systems
- Valid Driver's License
- Diagnostic abilities
- Preparing Work Orders
- Basic Mathematics
- Problem-Solving
- Changing tires
- Hazardous waste management
- System repairs
- Vehicle alignment
- Performance Tuning
- Vehicle Safety and Maintenance
- Engine Rebuilds
- Component and System Testing
- New Employee Training
- Safe Chemical Handling
- Electrical System Maintenance
- Supply Ordering
- Replacing parts
- Installing equipment
- Repair Cost Estimation
- Grease and Lubricant Application
- Air Conditioning Service
- Suspension Systems
- Engine Tuning and Analysis
- Optimizing engine performance
- Warranty Service
- Cost Estimation
- Rebuilding engines
- Issue Resolution
- Hydraulic tool use
- Managing parts
- Parts Repair and Refurbishment
- Tire balancing
- Coordination with Service Team
Timeline
Automotive Technician
Ford
08.2023 - Current
Automotive Technician
Richards Automotive And Tire
05.2015 - 08.2023
High School Diploma -
Land O' Lakes High School
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