Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.
Overview
12
12
years of professional experience
Work History
Parts Specialist
NAPA Auto Parts - Genuine Parts
08.2022 - Current
Supervise and coordinate production team operations to ensure efficiency, quality, and safety standards.
Provide technical guidance on equipment and systems, ensuring minimal downtime.
Support plant operations by identifying and resolving technical or mechanical issues promptly.
Collaborate with IT and maintenance teams to optimize processes and system performance.
Managed inventory levels to ensure timely availability of parts
Processed customer orders efficiently, enhancing service satisfaction
Trained new staff on product knowledge and inventory management
Implemented best practices for storage and handling of parts
Auto Mechanic Technician
Benny Boyd Andrews Dodge Chrysler Jeep Ram Truck
09.2019 - 08.2022
Operated and maintained various mechanical systems to ensure optimal performance.
Diagnosed equipment malfunctions and implemented corrective measures for efficient operation.
Trained junior technicians on safe operating procedures and equipment handling techniques.
Conducted regular inspections and preventive maintenance on mechanical equipment.
Managed inventory of tools and spare parts to streamline workflow efficiency.
Led troubleshooting efforts during critical breakdowns, minimizing downtime through effective problem-solving techniques.
Resolved mechanical issues using both technical and manual skills.
Equipment Operator/Equipment Technician
JRP Land Development
04.2014 - 09.2019
Delivered Tier 1 and Tier 2 remote technical support to customers via phone and online channels.
Assisted users with software setup, connectivity issues, and troubleshooting hardware and network configurations.
Documented all interactions in ticketing systems to maintain accurate case histories.
Achieved high customer satisfaction scores by delivering patient, effective, and clear assistance.
Operated heavy machinery to execute daily production tasks efficiently.
Conducted routine inspections and maintenance on equipment to ensure operational safety.
Collaborated with team members to optimize workflow and improve productivity across shifts.
Trained junior operators on safe equipment handling and operational best practices.
Monitored equipment performance metrics to identify areas for operational enhancement.
Assisted in troubleshooting mechanical issues, ensuring minimal disruption to operations.
Operated range of heavy equipment on regular basis with advanced skill.
Maintained and cleaned equipment after each job and inspected.
Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)
Executive Assistant at The University of Texas at Austin, Hogg Foundation for Mental HealthExecutive Assistant at The University of Texas at Austin, Hogg Foundation for Mental Health