Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.
Education
High School Diploma -
Lampasas High School
Certification - undefined
UTI School of Auto & Diesel Mechanics
Skills
Customer Service & Client Retention
Forecasting and planning
Shipping and receiving
Warehouse operations
Ticketing Systems & Documentation
Problem-Solving & Time Management
Communication (Phone, Chat, Email)
System Updates & Configuration
Team Leadership & Training
Troubleshooting skills
Maintenance and repairs
Hand and power tools
Preventive Maintenance
Work History
Auto Mechanic Technician
Benny Boyd Andrews Dodge Chrysler Jeep Ram Truck
09.2019 - 08.2022
Operated and maintained various mechanical systems to ensure optimal performance.
Diagnosed equipment malfunctions and implemented corrective measures for efficient operation.
Trained junior technicians on safe operating procedures and equipment handling techniques.
Conducted regular inspections and preventive maintenance on mechanical equipment.
Managed inventory of tools and spare parts to streamline workflow efficiency.
Led troubleshooting efforts during critical breakdowns, minimizing downtime through effective problem-solving techniques.
Resolved mechanical issues using both technical and manual skills.
Equipment Operator/Equipment Technician
JRP Land Development
04.2014 - 09.2019
Delivered Tier 1 and Tier 2 remote technical support to customers via phone and online channels.
Assisted users with software setup, connectivity issues, and troubleshooting hardware and network configurations.
Documented all interactions in ticketing systems to maintain accurate case histories.
Achieved high customer satisfaction scores by delivering patient, effective, and clear assistance.
Operated heavy machinery to execute daily production tasks efficiently.
Conducted routine inspections and maintenance on equipment to ensure operational safety.
Collaborated with team members to optimize workflow and improve productivity across shifts.
Trained junior operators on safe equipment handling and operational best practices.
Monitored equipment performance metrics to identify areas for operational enhancement.
Assisted in troubleshooting mechanical issues, ensuring minimal disruption to operations.
Operated range of heavy equipment on regular basis with advanced skill.
Maintained and cleaned equipment after each job and inspected.