Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Sur La Mer Hair Salon
Receptionist And Staff
01.2010 - 03.2012
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Wendys
Asst.Manager
03.2014 - 04.2020
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Crew Leader
SCP Commercial Building Solutions
04.2020 - 10.2022
Supported efficient project management with accurate documentation of daily progress reports and attendance records.
Prevented potential hazards or delays through proactive identification of site challenges or conflicts.
Maintained high-quality workmanship through diligent attention to detail and consistent use of appropriate tools and equipment.
Assisted in training new crew members, ensuring proper understanding of company policies and procedures.
Collaborated with supervisors for timely completion of projects within budget constraints.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Loaded, unloaded, and moved material to and from storage and production areas.
Gathered and disposed of worksite debris to remove safety hazards.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Operated power equipment to move materials and promote job efficiency.
Assistant Manager
Alpha-Omega Thrift Store
08.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
High School Diploma -
Saint Josephs Academy
Ft. Pierce, FL
04-2012
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Problem-solving
Team motivation
Staff training and development
Staff supervision
Task delegation
Team building
Operations management
Recruiting and interviewing
Timeline
Assistant Manager
Alpha-Omega Thrift Store
08.2023 - Current
Crew Leader
SCP Commercial Building Solutions
04.2020 - 10.2022
Wendys
Asst.Manager
03.2014 - 04.2020
Sur La Mer Hair Salon
Receptionist And Staff
01.2010 - 03.2012
High School Diploma -
Saint Josephs Academy
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