Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Online Pick up and Delivery Associate
Walmart
07.2024 - Current
Operated handheld devices daily to efficiently manage and fulfill online orders
Accurately picked and staged customer orders in accordance with company standards
Provided prompt, courteous assistance to customers on the sales floor
Delivered exceptional customer service by proactively resolving questions and concerns
Prepared and organized orders for timely dispatch and delivery
Dispensed orders directly to customers and third-party delivery drivers
Maintained a clean and organized backroom to support efficient operations
Used Car Salesman
Zach Auto Wholesale
08.2023 - 05.2024
Effectively communicated with potential buyers to understand their needs and preferences, and recommended suitable vehicles from the inventory.
Conducted test drives and provided detailed information about the features, specifications, and history of the vehicles to help customers make informed purchase decisions.
Negotiated pricing and financing options to close sales and maximize profitability for the dealership.
Built and maintained strong relationships with customers to ensure satisfaction and encourage repeat business and referrals.
Recon Manager
Zach's Auto Wholesale
01.2020 - 06.2022
Prioritized and managed multiple tasks and completed priorities in servicing requests from senior managers.
Supported front office staff by providing word processing of correspondence and reports.
Filed and retrieved documents, introducing a more efficient filing system that the company adopted.
Answered incoming calls and directed messages to the correct party.
Documented payments and expenses to keep financial records current.
Troubleshot problems with office equipment and software to help staff stay productive and on-task.
Supported the sales department by handling day-to-day needs and special projects with good multitasking and research skills.
Moved heavy boxes, containers, and pallets with the use of hand trucks and pallet jacks.
Swim Instructor
America's Kids in Motion
01.2019 - 08.2019
Explained rules governing swimming lessons to students.
Taught different swimming styles and techniques, including freestyle, breaststroke, floating, kicking, and diving.
Provided excellent customer service to swimmers, family members, and facility workers.
Maintained swimming pool and locker room area to uphold cleanliness and safety standards.
Monitored students in water to prevent accidents and maintain safety.
Contributed to publicizing the swimming program by networking in the community.
Applied training during emergency response to prevent further injury.
Lead Cashier/Assistant Manager
Buchanan High School Student Store
08.2015 - 06.2018
Managed checkout area and observed customer and cashier interactions, intervening to resolve disputes or provide information.
Helped management solve customer concerns with proactive approaches based on retail knowledge.
Returned non-purchased products to shelves and performed general merchandising functions.
Increased sales of target items by employing excellent up-selling and communication skills.
Engaged customers and built connections using a positive, upbeat attitude.