Tylor Robinson
Denver,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Specimen Collector
Acutis Diagnostics Inc
11.2023 - Current
- Provided valuable input for process improvements during team meetings, contributing to an overall increase in efficiency and effectiveness within the department.
- Completed in-house testing procedures for quick results.
- Improved specimen collection efficiency by implementing standardized procedures and guidelines for staff.
- Printed results reports and submitted for review.
- Enhanced patient comfort during collection by maintaining a clean, organized, and calming environment.
- Ensured proper storage conditions for specimens, resulting in preserved integrity for accurate testing results.
- Increased accuracy in specimen labeling and tracking through meticulous attention to detail and thorough documentation practices.
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Labeled and prepared specimens for shipment to laboratory facilities.
- Followed safety protocols while handling hazardous materials.
Process Server
Roland Process Service & Investigations, LLC
08.2018 - Current
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Provided proof of service in form of affidavit.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
- Optimized route planning to maximize productivity while minimizing travel time between service locations.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
Medical Receptionist
Kalo Health, LLC
02.2022 - 11.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Obtained payments from patients and scanned identification and insurance cards.
Rideshare Driver
Lyft
02.2019 - 02.2022
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Adhered to all safety regulations and traffic laws while driving.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
Education
High School Diploma -
Overland High School
Aurora, CO05.2015
Skills
- Safe Driving
- Time Efficient Map Routing
- Strong Knowledge of Traffic Laws
- Patient interaction
- Adaptable to change
- Answering questions
- Clinical Documentation
- Specimen handling
- Urine Collection
- Saliva Collection
- Swab Collection
Timeline
Specimen Collector
Acutis Diagnostics Inc
11.2023 - Current
Medical Receptionist
Kalo Health, LLC
02.2022 - 11.2023
Rideshare Driver
Lyft
02.2019 - 02.2022
Process Server
Roland Process Service & Investigations, LLC
08.2018 - Current
High School Diploma -
Overland High School
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