Tylor Weller
Berkeley Springs ,WV
Summary
Accomplished Store Manager with a proven track record at Rite Aid, enhancing store operations and customer satisfaction through expert inventory management and exceptional team leadership. Skilled in multitasking and fostering a positive work environment, significantly improving employee morale and efficiency. Demonstrates a strong commitment to customer service excellence and problem-solving.
Overview
13
13
years of professional experience
Work History
Store Manager
Rite Aid
08.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Training Store Manager
Family Dollar
08.2011 - 08.2019
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
- Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
- Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
- Oversaw daily cash handling procedures accurately while maintaining security measures against theft or fraud.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Education
High School Diploma -
Hancock High School
Hancock, MD06.2011
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Store Opening and Closing
- Friendly and Positive
- Team leadership and coaching
- Inventory Management
- Cash Management
- Store Merchandising
Timeline
Store Manager
Rite Aid
08.2019 - Current
Training Store Manager
Family Dollar
08.2011 - 08.2019
High School Diploma -
Hancock High School