Summary
Overview
Work History
Education
Skills
Timeline
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Tylor Brown

Monroe,North Carolina

Summary

Hardworking maintenance technician bringing 4+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures, committed to ensuring customer satisfaction by providing exceptional service and unmatched support.

Overview

7
7
years of professional experience

Work History

Aviation Maintenance Technician

Icon Aerospace
07.2023 - 06.2024
  • Kept up-to-date with industry best practices through continuous professional development and training courses.
  • Collaborated with fellow technicians to complete complex repairs swiftly and accurately.
  • Performed troubleshooting for avionics systems malfunctions, pinpointing issues accurately to minimize repair times.
  • Enhanced aircraft safety by performing thorough inspections and routine maintenance tasks.
  • Mentored junior technicians in aviation maintenance best practices, fostering professional growth within the team.
  • Maintained 400+ detailed records of maintenance work completed, ensuring regulatory compliance and easy reference for future repairs.

Repair Technician / Sales Lead / Assistant Manager

UBreakiFix
11.2020 - 07.2023
  • Maintained high-quality standards by conducting thorough testing procedures following each repair job.
  • Consistently met or exceeded performance metrics (80+ devices per week average), demonstrating exceptional technical proficiency in electronics repair work.
  • Assisted customers in understanding proper care and maintenance routines for their devices, resulting in prolonged product lifespans.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.

Cashier / Customer Service Clerk / Accountant

Harris Teeter
08.2017 - 11.2020
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Handled day-to-day accounting processes to drive financial accuracy.

Education

Some College (No Degree) -

Central Piedmont Community College
Charlotte, NC

High School Diploma -

Piedmont High School
Monroe, NC
08.2017

Skills

  • Communication and Coordination
  • Mechanical Aptitude
  • Expert Soldering
  • Circuit Analysis
  • Quality assurance procedures
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Diagnostic Testing
  • Team Leadership
  • Verbal and written communication

Timeline

Aviation Maintenance Technician

Icon Aerospace
07.2023 - 06.2024

Repair Technician / Sales Lead / Assistant Manager

UBreakiFix
11.2020 - 07.2023

Cashier / Customer Service Clerk / Accountant

Harris Teeter
08.2017 - 11.2020

Some College (No Degree) -

Central Piedmont Community College

High School Diploma -

Piedmont High School

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Tylor Brown