Tyler Sleek
Albuquerque,NM
Summary
Knowledgeable Express Service Advisor with solid background in delivering high-quality customer service and resolving automotive issues efficiently.
Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.
Overview
10
10
years of professional experience
Work History
Service Advisor
Garcia Subaru
03.2023 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Responsible for generating on average $40,000 in sales and service per month.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
Porter
Garcia Subaru
08.2022 - 03.2023
- Responsible for managing car lot and providing excellent customer service
- Received consistent praise from customers for professional service
- Promoted within 7 months for high performance
Store Associate Seasonal
Lowes Hardware
05.2022 - 07.2022
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Warehouse Associate Seasonal
Walmart Distribution Center
09.2020 - 12.2021
- Consistent top 10 performer in department
- Supported inventory accuracy and recorded material movements in company software
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Customer Service Representative
Chewy Pet Supplies
07.2019 - 03.2020
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Patient Representative
CareNow Urgent Care
06.2018 - 01.2019
- Maintained daily schedule and coordinated walk in patients by need.
- Efficiently completed patient charts and managed insurance verifications
- Facilitated communication between patients, families, and medical professionals for optimal care coordination.
- Maintained strict confidentiality of sensitive information in compliance with HIPAA regulations and company policy.
Front End Associate
Costco
03.2016 - 06.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Manager
Abercrombie & Fitch / Hollister Co.
12.2014 - 03.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Business Administration -
University of North Texas
Denton, TX01.2017
High School Diploma -
Timber Creek High School
Keller, TX05-2014
Skills
- Salesforce CRM management and reporting
- Team player mentality
- Goal-oriented mindset
- Employee Training and Supervision
- Customer service
- Multitasking and organization
- Attention to detail
Accomplishments
- Supervised team of 10 staff members.
Timeline
Service Advisor
Garcia Subaru
03.2023 - Current
Porter
Garcia Subaru
08.2022 - 03.2023
Store Associate Seasonal
Lowes Hardware
05.2022 - 07.2022
Warehouse Associate Seasonal
Walmart Distribution Center
09.2020 - 12.2021
Customer Service Representative
Chewy Pet Supplies
07.2019 - 03.2020
Patient Representative
CareNow Urgent Care
06.2018 - 01.2019
Front End Associate
Costco
03.2016 - 06.2018
Assistant Manager
Abercrombie & Fitch / Hollister Co.
12.2014 - 03.2016
Bachelor of Business Administration -
University of North Texas
High School Diploma -
Timber Creek High School
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