Summary
Overview
Work History
Education
Skills
Timeline
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Tylur Marshall

Pompano Beach

Summary

Adept Shift Manager with a proven track record at Panera Bread, showcasing expertise in inventory management and exceptional customer service. Excelling in conflict resolution and safety compliance, I led teams to enhance productivity and maintain high standards. My leadership ensured effective employee training and seamless operations, contributing significantly to workplace efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Shift Manager

Panera Bread
Fort Lauderdale
02.2024 - Current
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Responded quickly and effectively to emergency situations as they arose.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Resolved conflicts between employees or customers in a professional manner.
  • Maintained cleanliness and organization of work area.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Crew Member

Wendy's
Fort Lauderdale
06.2021 - 07.2023
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Upheld high standards of productivity and quality in operations.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Drove team success by quickly completing assigned tasks.

Education

High School Diploma -

South Plantaion High School
Plantation, FL
06-2022

Skills

  • Employee training
  • Inventory management
  • Safety compliance
  • Task delegation
  • Conflict resolution
  • Customer service

Timeline

Shift Manager

Panera Bread
02.2024 - Current

Crew Member

Wendy's
06.2021 - 07.2023

High School Diploma -

South Plantaion High School

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Tylur Marshall