Summary
Overview
Work History
Education
Skills
Timeline
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Tylyn Hines

Athens

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Dog Groomer

CSCM
11.2023 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.

Front Desk Receptionist

Massage Envy
10.2022 - 07.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Resolved customer problems and complaints.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Crew Member

McDonald's
07.2022 - 07.2023

Crew Member

McDonald's
10.2021 - 06.2022
  • Demonstrated strong multitasking abilities
  • Was fully trained.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members in achieving goals in a timely manner.

Education

BBA - Information Systems Cybersecurity

University of Alabama At Huntsville
Huntsville, AL
12-2027

Computational Science

Calhoun Community College
Tanner, AL
05-2025

Skills

  • Patience and empathy
  • Relationship building
  • Customer service
  • Reliability and punctuality
  • Continuous learning attitude
  • Professionalism and ethics
  • Attention to detail
  • Teamwork and collaboration

Timeline

Dog Groomer

CSCM
11.2023 - Current

Front Desk Receptionist

Massage Envy
10.2022 - 07.2023

Crew Member

McDonald's
07.2022 - 07.2023

Crew Member

McDonald's
10.2021 - 06.2022

BBA - Information Systems Cybersecurity

University of Alabama At Huntsville

Computational Science

Calhoun Community College

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Tylyn Hines