TyLynn Pike
Vancouver,WA
Summary
Customer-oriented Brand Associate dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with 4 years of experience communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions. Skilled Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset. Prepared to leverage 4 years of marketing experience to take on dynamic new role at any new job I can get.
Overview
2
2
years of professional experience
Work History
Brand Associate
Old Navy, Gap
Vancouver, Washington
03.2022 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Completed floorsets, filled floor and rang up customers.
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
Team Member
Bed Bath & Beyond
Beaverton, OR
11.2021 - 01.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
Team Member
Target
Vancouver, WA
06.2021 - 11.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Continuously checked products for quality assurance according to strict guidelines.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Participated in cross-functional team-building activities.
- Created appealing displays for routine arrangements and special promotions.
- Operated material moving equipment to move heavy loads and maintain production levels.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
Brand Associate
Ross Dress For Less
Hot Springs, AR
08.2019 - 05.2020
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Assisted with development and implementation of organization brand strategy.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Completed floorsets, filled floor and rang up customers.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
Crew Member
Wendys Restaurant
Hot Springs National Park, AR
10.2018 - 12.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Documented customer orders and conveyed special requests to kitchen staff.
- Cooked batches of food according to standard recipes.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Backed up servers by setting up trays and completing some food deliveries.
Education
GED -
Hot Springs World Class High School
Hot Springs, AR09.2020
Skills
- Cross-Departmental Alignment
- Marketing Analytics
- Developing Presentations and Reports
- Large Crowd Management
- Shipment Processing
- Display Set Up and Arrangement
- Data Visualization
- Consultative Sales Approach
- Loss Prevention Training
- Promotional Sales Events
- Communication Skills
- Cash Register Operations
Timeline
Brand Associate
Old Navy, Gap
03.2022 - Current
Team Member
Bed Bath & Beyond
11.2021 - 01.2022
Team Member
Target
06.2021 - 11.2021
Brand Associate
Ross Dress For Less
08.2019 - 05.2020
Crew Member
Wendys Restaurant
10.2018 - 12.2018
GED -
Hot Springs World Class High School
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