Tylynn Williams

Enhances the patient and family experience in healthcare environments by serving as a key liaison between patients and the organization. Responsibilities include addressing patient concerns, gathering and analyzing feedback, facilitating effective communication, and driving process improvements. Manages complaints, conducts patient satisfaction surveys, and delivers data-driven insights to healthcare teams. Also provides education on customer service best practices to promote positive interactions and elevate the overall quality of care.

• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.