Tymarah Mtendera, RHIA
WakeMed Health & Hospitals
Wake Forest,NC
1
Certification
4
years of professional experience
Registered Health Information Administrator with over 4+ years of experience in health information management and outpatient coding. Strong foundation in ICD-10-CM, CPT, medical terminology, and coding guidelines with a commitment to accuracy and continuous professional growth. Seeking to expand my coding expertise by pursuing opportunities in inpatient coding.
Work History
Outpatient Coder I, Full-Time
1 Year 11 Months- Emergency Department Accounts
- Hematology/Oncology Accounts
Medical Coding Shadowing Program
5 Months- Attended an educational shadowing program to seek personal growth and career development
- Reviewed and analyzed general outpatient coding materials and discussed coding career pathway options with Manager of Coding, Mid-Cycle Education
- 1:1 with Outpatient Coding Supervisor
- Shadowed HC Outpatient coders
Health Information Data Specialist, Full-Time
2 Years- Interacted with all levels of the organization – clinical, financial, administrative, and information systems – that employ patient data in decision making and everyday operations.
- Tracked, monitored, and validated patient merges for the purpose of testing/troubleshooting during the Hyland OnBase GoLive and Implementation phases
- Compiled and analyzed data reports
- Prepared and compiled encrypted data disks for the purpose of fulfilling Legal requests: Court Orders, Subpoenas, NC Medical Board, and other legal medical records requests.
- Indexed Payor claim forms to Epic patient Hospital Accounts utilizing the OnBase Unity Client system lockbox
- Maintenance of EMPI integrity through medical record number merges and unmerges.
- Tracked, monitored, and validated patient overlays that occurred during patient registration/scheduling.
- MyChart Reconciliation Tracking involved collaboration with the Nursing Informatics Team
- Creation of Identity Tip Sheets for staff members to utilize for training purposes.
- Performed concurrent and retrospective contact moves.
- Patient Identity research through comparison of demographic and clinical information to solve patient identification problems.
- Approved Care Everywhere Incoming Messages (EPIC) for the purpose of health information exchange
- Resolved chart correction issues promptly, involved coordination with providers, clinicians, and other ancillary departments involved with patient care.
- Reviewed patient amendment requests which involved an in-depth chart analysis as well as communication with clinical staff, either approved or denied patient requests based on findings.
- Collection and data entry of DRG Appeals into FinThrive (RAM) and EPIC
- Utilized Finthrive database management system for Denials Tracking purposes
- Release of Information for Government Audits (RACs, CERTs, MACs, PERMS, Livanta, Noridian, TISTA, QIO Kepro)
- Assisted patients through EPIC with medical record request needs and/or any question they may have with regards to their legal medical record
- Patient Portal Release Requests
- DRG Medical Record Review Audits
- Outpatient Validation Review – Omni claims
- MRA – Medicare Risk Adjustment Team
- Medical Record Chart Corrections
- Management of Patient Financial Services involved releasing medical information through various provider portals for the purpose of revenue recoupment.
- Patient Identity Matching Team
- Information Services Desk Tickets
- Patient Amendment Request Team
- Appeals/Denials Management – [ Quarter 2-3 2023]
- ROI
Education
Bachelor of Science - Health Information Management, Health Services Management
Magna Cum Laude | Dean’s List, Chancellor’s List, multiple recipient
Skills
Ethical Codes & Law
Healthcare Management
Communication Skills
3MCoding/Reimbursement
SNOMED CT
WAYSTAR
AVAILITY
OnBase Unity Client
Attention to detail
Organizational Skills
HL7
ICD-10-CM
LOINC
FINTHRIVE
AURA EHR
Hyland Medical Records
Compliance
Microsoft Excel
Microsoft Word
Time Management
OPTUM CAC EPIC
Healthcare Regulations
Data Entry
MD AUDIT
Data Analytics & Informatics
Certification
Registered Health Information Administrator, RHIA, June 2028
Accomplishments
- Selected as Lead, Hyland OnBase Merge Testing (Go Live/Implementation Phase)
- Epic SuperUser, involved in training other identity staff members on proper utilization of Hyland OnBase and Epic
ORGANIZATIONS/CLUBS
- American Health Information Management Association (AHIMA) - March 2022 - Present
- Student Health Informatics and Information Management Association (SHIIMA) - October 2021 – May 2022
- Future Healthcare Executives (FHE) - August 2019 - May 2020
Timeline
Outpatient Coder I, Full-Time
WakeMed Health & Hospitals
11.2024 - CurrentRead More
Medical Coding Shadowing Program
WakeMed Health & Hospitals
05.2024 - 10.2024Read More
Health Information Data Specialist, Full-Time
WakeMed Health & Hospitals
11.2022 - 11.2024Read More
East Carolina University
Bachelor of Science from Health Information Management, Health Services Management
Read More