Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tymeika Thompson

Utica,NY

Summary

Skilled Certified Nursing Assistant with a proven track record at Masonic Home, enhancing patient care quality and team efficiency. Demonstrates expertise in HIPAA compliance and patient care, excelling in fostering positive relationships with patients and families. Achieved significant improvements in patient comfort and safety, leveraging strong communication skills and a reliable team player attitude.

Overview

13
13
years of professional experience

Work History

Certified Nursing Assistant

Masonic Home
04.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Prevented pressure ulcers through frequent turning, repositioning of patients, and skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care.

Rehabilitation Technician

Preferred Therapy Solutions
01.2022 - 06.2023
  • Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
  • Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
  • Maintained a clean and organized therapy environment, promoting safety and efficiency.
  • Utilized therapeutic equipment effectively, resulting in improved patient progress.
  • Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Managed inventory of supplies and ordered new materials when needed, maintaining a well-stocked therapy space.
  • Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
  • Communicated back to nurses and therapists regarding patient performance and condition.
  • Transferred, moved and ambulated patients to and from departments with wheelchairs.
  • Conducted regular equipment maintenance checks, ensuring optimal functionality during therapy sessions.
  • Coordinated scheduling and documentation for multiple caseloads, streamlining administrative processes within the department.
  • Communicated with health and community partners to expedite services for new and existing customers.
  • Followed discharge plans, identified concerns and reported issues to management for decision-making.
  • Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
  • Made the proper calls for insurance and prior Auth for patients to get the correct care.
  • Utilized gait belts, lifts, or slings to safely move and transfer patients.
  • Checked physical therapy supplies, assisting with ordering and restocking.
  • Documented each patient case with updates in computer system.
  • Communicated with physicians to provide updates on patient care.
  • Provided in-home therapeutic treatments to patients after hip replacement surgery.
  • Provided in-home therapeutic treatments to patients

Transportation Coordinator

The Pines At Utica Center For Health & Rehabilitation
08.2020 - 06.2023
  • Improved transportation efficiency by streamlining route planning and coordinating schedules.
  • Managed transportation budgets, identifying cost-saving opportunities and making data-driven decisions to optimize spending.
  • Provided timely transportation needs of clients to healthcare facilities.
  • Made residents had all information needed to go with them to said appointments.
  • Enhanced communication between driver, Facilities and Doctors.
  • Coordinated schedules and communicated changes to other facilities and Doctors offices.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.

Certified Nursing Assistant

The Pines At Utica Center For Health & Rehabilitation
11.2012 - 06.2023

Ward Clerk

The Pines At Utica Center For Health & Rehabilitation
10.2017 - 08.2020
  • Organized paperwork for doctors, nurses, and patients.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
  • Documented latest information in computer system and printed paperwork.
  • Stored and retrieved permanent records on daily basis.
  • Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
  • Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
  • Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions.
  • Filled out records, staffing sheets, and patient documents.
  • Answered multi-line phone systems to manage incoming and outgoing calls.
  • Expedited registration processes by accurately entering patient demographic data into electronic health record system.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Monitored inventory levels and advised management of need for replenishment.
  • Processed lab paperwork and requests according to physicians' orders.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.

Education

No Degree - Certified Nursing Assistant

BOCES
Utica, NY
10-2012

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care

Timeline

Certified Nursing Assistant

Masonic Home
04.2024 - Current

Rehabilitation Technician

Preferred Therapy Solutions
01.2022 - 06.2023

Transportation Coordinator

The Pines At Utica Center For Health & Rehabilitation
08.2020 - 06.2023

Ward Clerk

The Pines At Utica Center For Health & Rehabilitation
10.2017 - 08.2020

Certified Nursing Assistant

The Pines At Utica Center For Health & Rehabilitation
11.2012 - 06.2023

No Degree - Certified Nursing Assistant

BOCES

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