Summary
Overview
Work History
Education
Skills
Timeline
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Tymeshie Franklin

San Antonio,Texas

Summary

Dynamic leader with extensive experience in operational oversight and contract compliance at Focused Interventions LLC. Proven track record in strategic planning and employee training, enhancing team performance and achieving compliance with regulatory standards. Skilled in Microsoft Excel and effective communication, driving successful project execution and fostering a collaborative work environment.

Overview

23
23
years of professional experience

Work History

Focused Interventions LLC

Owner
San Antonio, Texas
06.2019 - Current
  • Negotiated and received licenses and contracts with state governmental agencies (NCDHSR, TXDFPS, TNDCS).
  • Supervised and managed over 30 employees.
  • Oversight of day-to-day operations.
  • Completion of staff/contractor schedule.
  • Completed and submitted the Excel billing.
  • Completed payroll.
  • Facilitated weekly employee meetings.
  • I communicated with the assigned DFPS liaison.
  • Participated in yearly audits performed by state regulatory agencies.
  • Ensured contract compliance.

Armoire LLC

Owners
Raleigh, North Carolina
06.2016 - 07.2019
  • Ensured compliance with state and local laws regarding business operations.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed and managed employees to consistently meet performance targets.
  • Created a unique shopping experience for customers by providing personalized service.
  • Provided training for employees on product knowledge and customer service techniques.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.

Flight Attendant

Delta Airlines
Raleigh, NC
03.2014 - 04.2016
  • Conducted periodic trips through cabin to monitor passenger comfort.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Provided assistance to disabled passengers when necessary.
  • Responded to medical emergencies as needed during flights.
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Followed safety, passenger and supply pre-flight checklists.
  • Stocked aircraft cabin with items such as newspapers, magazines, beverages.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Cooperated with pilots and crew members while performing duties on board the plane.

Wayne County Day Treatment LLC

Shawn Franklin
Goldsboro, NC
01.2011 - 01.2014
  • Developed treatment plans based on client mental and physical conditions.
  • Monitored staff performance, identified areas of improvement, and provided training when necessary.
  • Developed and maintained computerized record management systems to store and process data.
  • Distributed patient satisfaction surveys to address patient concerns, issues and grievances.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Assessed need for additional staff, equipment and services.
  • Coordinated with other departments to ensure compliance with regulatory requirements.
  • Explained policies, procedures and services to patients.
  • Facilitated communication between medical staff, administrators, and support personnel.
  • Created and implemented new policies and procedures to improve operations.

S&M Group Services LLC

Owner
Greenville, NC
03.2002 - 12.2010
  • Conducted training sessions for new employees on group home policies, protocols, and procedures.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Assessed and identified service delivery challenges and opportunities within local area.
  • Developed and implemented policies, procedures and objectives for group home.
  • Approved activities complied with facility's policies, adhered to budget and offered educational value.
  • Created monthly schedules for staff members ensuring adequate coverage at all times.
  • Reviewed incident reports prepared by staff members related to any behavioral issues or incidents involving residents.
  • Determined organizational policies regarding program eligibility, requirements and benefits.
  • Evaluated job performance of direct care workers providing feedback on strengths and weaknesses when necessary.

Education

Bachelor of Arts - Developmental Psychology

North Carolina Wesleyan College
North Carolina

Skills

  • Contract compliance
  • Regulatory compliance
  • Project management
  • Employee training
  • Team building
  • Microsoft Excel
  • Staff scheduling
  • Operational oversight
  • Effective communication
  • Strategic planning
  • Troubleshooting
  • Teamwork and collaboration

Timeline

Focused Interventions LLC

Owner
06.2019 - Current

Armoire LLC

Owners
06.2016 - 07.2019

Flight Attendant

Delta Airlines
03.2014 - 04.2016

Wayne County Day Treatment LLC

Shawn Franklin
01.2011 - 01.2014

S&M Group Services LLC

Owner
03.2002 - 12.2010

Bachelor of Arts - Developmental Psychology

North Carolina Wesleyan College

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Tymeshie Franklin