Tymia Lockett
Fort Belvoir,VA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
8
years of professional experience
Work History
Supply Chain and Materiel Management Specialist
United States Marine Corps
08.2018 - Current
- Streamlined management processes by implementing efficient organizational systems and policies.
- Enhanced team productivity by providing consistent feedback and guidance on performance goals.
- Delivered successful projects within deadlines through effective time management and resource allocation.
- Developed strong relationships with stakeholders, ensuring clear communication and alignment on project objectives.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Optimized workflow efficiency through the introduction of innovative process improvements.
- Managed cross-functional teams to drive business growth, fostering a collaborative work environment.
- Established key performance indicators for measuring team success, leading to improved overall performance.
- Conducted comprehensive market research to identify opportunities for expansion and growth.
- Led staff training initiatives that enhanced employee skillsets and job satisfaction levels.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Oversaw budget planning and financial analysis, ensuring accurate forecasting and prudent fiscal decisionmaking.
- Negotiated contracts with vendors, securing favorable terms that contributed to cost reductions and increased profitability.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Cashier
Kroger's Grocery
05.2016 - 06.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Crew Team Member
Smoothie King
08.2017 - 05.2018
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Expedited food preparation processes by efficiently assembling orders according to established guidelines.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA03.2025
Skills
- Performance Management
- Innovation Management
- Team Leadership
- Decision Making
- Data Analysis
- Cross-functional Collaboration
- Strategic Planning
- Risk Management
- Organizational Development
- Operations Management
- Problem Solving
- Training and Development
- Time Management
- Market Research
- Customer Relationship Management
Timeline
Supply Chain and Materiel Management Specialist
United States Marine Corps
08.2018 - Current
Crew Team Member
Smoothie King
08.2017 - 05.2018
Cashier
Kroger's Grocery
05.2016 - 06.2018
Bachelor of Science - Criminal Justice
Liberty University
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