Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tymica Hurst

Missouri City

Summary

Dynamic and detail-oriented Technician with a proven track record at SUN Behavioral Health, skilled in staff training and patient education. Adept at troubleshooting equipment and enhancing safety protocols, resulting in a significant reduction in workplace accidents. Strong communicator with exceptional multitasking abilities, committed to fostering a supportive environment for both patients and colleagues.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technician

SUN Behavioral Health
09.2022 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Assisted in developing and implementing health and safety protocols, leading to decrease in workplace accidents.
  • Facilitated patient education on treatment plans, contributing to higher compliance rates.
  • Assisted nurses with daily patient care tasks, ensuring a safe and comfortable environment.
  • Assessed patient vital signs regularly, alerting appropriate staff members of any abnormalities or concerning changes.

Psychiatric Technician

Intracarehospital
03.2012 - 08.2022
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
  • Counseled and mentored clients on substance use and life choices.
  • Established trust with patients, facilitating more effective treatment and rehabilitation.
  • Assisted with medication administration and counting and pouring medications.

Driver

Dapa Psychiatric And Substance Abuse Programs
04.2008 - 08.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Front Office Assistant

Kipp Houston Art School
01.2006 - 06.2009
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.

Education

John McDonough Senior High
New Orleans, LA
05-1995

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Documentation and reporting
  • Issue resolution
  • Staff education and training

Certification

  • CNA - Certified Nursing Assistant

Timeline

Technician

SUN Behavioral Health
09.2022 - Current

Psychiatric Technician

Intracarehospital
03.2012 - 08.2022

Driver

Dapa Psychiatric And Substance Abuse Programs
04.2008 - 08.2022

Front Office Assistant

Kipp Houston Art School
01.2006 - 06.2009

John McDonough Senior High

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Tymica Hurst