Tymir Shaw
Philadelphia,PA
Summary
Hard working, energetic professional with extensive experience in customer service/Security and sales. With a proven ability to interact with all levels of staff as well as organize and coordinate in a multi-tasked fast pace environment.
Overview
8
8
years of professional experience
Work History
Motor Transport Operator
Deparment Of Defense
10.2024 - Current
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Operated with safety and skill to avoid accidents and delays.
Transportation Security Administration
01.2023 - Current
- Screen passengers and luggage
- Ask security questions
- Direct passengers through security equipment
- Ensure a safe and respectful environment at all times
- Work with passengers to ensure their needs, as well as security regulations, are met.
Snipes USA - Assistant Manager
01.2021 - 12.2022
- Monitor and maintain store inventory
- Track the progress of weekly monthly quarterly and annual objectives
- Motivate sales employees to improve morale and performance in store revenue
- Re-organize the sales floor to meet company demands
- Assist with training new staff
- Efficiently open and close company store
- Manage and assist a small group of individuals with daily task.
AmeriHealth Caritas- Member Service Representative
07.2021 - 04.2022
- Efficiently answered inbound queue calls within a high call volume environment
- Handle members service inquiries, concerns and disputes via telephone Internet or written correspondence
- Demonstrated proficiencies in data entry, system navigation and toggling between 10 or more systems to provide needed information
- Transfer and route calls to appropriate areas
- Update members primary care doctors as well as assist members with locating physicians of any specialty in different areas.
Snipes USA- Sales Assoc/Cashier/Stock Team Assoc
11.2018 - 01.2021
- Diligently greet all customers and answer all customers inquiries
- Efficiently retrieve all customers merchandise in a timely manner and a face pace environment
- Accurately handle all monetary transactions as well as credit or debit transactions
- In a timely manner unpack shipment and place in designated areas within our stock room
- Successfully process returns as well as refunds
- Assist in light cleanup at closing and also help create attractive displays.
Acme Market- Bagger/Stock Assoc.
01.2018 - 11.2018
- Place purchased items in bag for customers
- Retrieved unattended carts throughout the parking lot and placed them in designated area
- Efficiently restock shelves
Education
High School Diploma -
King Martin Luther High School
Philadelphia, PA06.2020
Skills
- Hazardous Items Knowledge
- Security Station Experience
- Behavioral Observations
- Baggage Inspections
- leader and role player
- able to multitask and de-escalate situations in a calm manner
Accomplishments
graduate with honors at the end of a two week training session with TSA
Through hard work and dedication, I transitioned from a sales associate to an assistant manager
graduate training with Honors
highest tests scores for my class and always on time to class. Also helping out around fletc with training session
Timeline
Motor Transport Operator
Deparment Of Defense
10.2024 - Current
Transportation Security Administration
01.2023 - Current
AmeriHealth Caritas- Member Service Representative
07.2021 - 04.2022
Snipes USA - Assistant Manager
01.2021 - 12.2022
Snipes USA- Sales Assoc/Cashier/Stock Team Assoc
11.2018 - 01.2021
Acme Market- Bagger/Stock Assoc.
01.2018 - 11.2018
High School Diploma -
King Martin Luther High School
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