Tymira Smallwood

Dedicated and detail-oriented professional with a robust background in emergency call handling, and administrative support. Demonstrated ability to assess critical situations swiftly, gather essential information, and coordinate effectively with high volume calls. Highly commitment to delivering high-quality service in fast-paced environments. Skilled Call Taker with background in high-volume call environments. Familiarity with multi-line phone systems, crisis management, and customer service protocols sets solid foundation for managing incoming calls effectively. Strengths include clear communication, problem-solving skills, and maintaining composure under pressure. Noted for contributing to positive team dynamics and improving overall efficiency of operations.