Reliable and self-motivated professional with hands-on experience in maintenance, hospitality, and client service. Known for being adaptable, quick to learn, and highly dependable in any role. Strong communicator with a natural ability to build positive relationships — both with team members and customers. People enjoy working with me because I bring a calm, can-do attitude and always take ownership of my responsibilities. Whether solving problems on the spot or managing long-term projects, I focus on delivering quality work with integrity and a smile. Eager to grow, contribute, and bring value to any team I join.
• Performed comprehensive maintenance and repair tasks in an aging hotel facility, ensuring all systems function optimally.
• Led and executed major renovation projects, including the installation of green zones, new carpeting, and updated plumbing systems.
• Handled complex equipment maintenance, including HVAC systems, large-scale appliances, and concrete work.
• Conducted thorough room remodeling, improving guest satisfaction and hotel aesthetics.
• Developed and implemented preventative maintenance plans to minimize downtime and reduce operational costs.
• Managed and executed full building repainting projects, enhancing the hotel’s exterior appeal.
• Performed asphalt paving and patching, ensuring safe and smooth surfaces throughout the property.
• Handled electrical installations and repairs, including lighting fixtures and wiring upgrades.
• Collaborated with a multidisciplinary team to ensure all projects were completed on time and within budget, improving overall efficiency.
• Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
• Increased hotel revenue by effectively upselling room upgrades, amenities, and additional services.
• Managed a high volume of incoming calls professionally while maintaining an exceptional level of customer service.
• Reduced wait times during peak hours by quickly processing transactions and providing timely assistance to guests.
• Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
• Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
• Developed strong relationships with clients through clear communication and professionalism.
• Implemented effective marketing strategies such as social media promotions which resulted in a significant increase in client bookings.
• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Quick learner with hands-on problem-solving mindset
Strong attention to detail and task ownership
Skilled in repair, renovation, and project execution
Adaptive, dependable, and team-oriented
Able to manage workload under pressure and deadlines
Confident working with tools, systems, and people
Strong sense of responsibility and reliability
Positive attitude and easy to work with
Fast learner who embraces new challenges
Honest, punctual, and always gives 100%
The Florida 4-40 Customer Representative License