Tanya Muñoz

• Maintain accurate records by reconciling account transactions regularly to ensure balanced schedules.
• Process and post sales commissions.
• Process and post vehicle dealer incentives.
• Assist employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication..
• Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Upload time records into computer system and make adjustments to create accurate database for payroll processing functions..
• Serve as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Coordinate office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Facilitate month-end closing procedures, accurately reconciling account balances in a timely manner
• Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Assist in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Support department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

• Processed daily deposit
• Ensured payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies
• Assisted with month-end and year-end closings to support accounting system accuracy
• Reviewed end of month schedules for variances
• Maintained customer account agreements, vehicle files, verification of title information, and records of the completion of reconditioning work
• Ensured all vehicle registration and titling paperwork is processed timely and accurately
• Worked closely with credit, finance and back office support functions
• Processed F&I Warranties and Cancellations
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer questions.
• Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
• Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
• Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
• Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales..
• Processed all used car purchases, dealer trades and wholesales

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