TYMUR ZAINIDINOV

• Filled orders by gathering merchandise specified in requisitions.
• Kept sales receipts and maintained accounting records.
• Arranged products on shelves and in cabinets to maximize space
• Maintained customer satisfaction with quick and professional handling of product returns.

• Sale of electrical equipment
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Reviewed customer service agreements for terms and conditions pricing and accuracy.

• Reheating pizza and selling to customers
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Accurately operated cash register to process customer payments.
• Replenished serving stations with fresh food and cleaned up spills.
• Documented customer orders and conveyed special requests to kitchen staff.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Brewed coffee and tea and changed out drink station syrups.
• Kept drawer balanced by accurately processing cash, credit and debit payments.

• Beverage Preparation
• Customer Service
• Cash Handling
• Inventory Management
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales. Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Cleaned counters, machines, utensils, and seating areas daily.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Packaged bagels, muffins and other food items for customer purchase.

• Accurately operated cash register to process customer payments.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Backed up servers by setting up trays and completing some food deliveries.
• Reheating pizza and selling to customers
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Replenished serving stations with fresh food and cleaned up spills.
• Documented customer orders and conveyed special requests to kitchen staff.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Kept drawer balanced by accurately processing cash, credit and debit payments.

Beverage Preparation: Expertly prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, macchiatos, and iced beverages, following standard recipes and customer preferences.
• Customer Service: Greet customers warmly, take orders accurately, and provide recommendations based on customer tastes and preferences. Ensure a positive and engaging customer experience.
• Equipment Operation: Proficient in using and maintaining coffee machines, grinders, and other equipment. Perform routine cleaning and maintenance to ensure optimal functionality.
• Cash Handling: Handle cash transactions, operate the point-of-sale (POS) system, and manage credit/debit card payments efficiently. Maintain accurate cash drawer balances.
• Inventory Management: Monitor and restock inventory, including coffee beans, syrups, milk, and other supplies. Report inventory levels to management and assist in ordering supplies as needed.
• Cleanliness and Safety: Maintain a clean and organized workspace, including the coffee bar, equipment, and seating area. Adhere to health and safety guidelines to ensure a safe environment for customers and staff.
• Team Collaboration: Work collaboratively with team members to ensure smooth café operations. Assist in training new staff members and share knowledge of coffee brewing techniques.
• Upselling and Promotions: Promote daily specials, new menu items, and loyalty programs to enhance sales. Engage customers in conversations about coffee origins, brewing methods, and product offerings.

Skills and Qualifications:

• Barista Skills: Extensive knowledge of coffee and espresso preparation, latte art, and brewing methods.
• Customer Service: Strong interpersonal and communication skills with a focus on delivering excellent customer service.
• Attention to Detail: Ability to follow recipes and customer instructions precisely, ensuring consistency and quality in every beverage.
• Multitasking: Efficient in managing multiple tasks simultaneously in a fast-paced environment.
• Team Player: Cooperative and supportive team member, capable of working effectively with others.
• Problem-Solving: Quick thinking and resourceful in resolving customer complaints and handling unexpected situations.
• Adaptability: Flexible and adaptable to changes in the work environment and customer demands.