Tyna Fairey
Spring Branch
Summary
Seeking a position to enhance current abilities and refine skills while gaining necessary experience to progress and excel within the company. Dedicated to contributing expertise and dedication towards achieving company goals, continuously learning and growing in a dynamic work environment. Committed to excellence and passionate about professional development, ready to make a valuable impact and contribute to organizational success.
Overview
12
12
years of professional experience
Work History
Hospitality Manager
Brinker Internationl, Chili's Grill & Bar
03.2022 - 03.2025
- Increased customer service ratings significantly through personable service.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Evaluated team performance regularly, recognizing outstanding contributors while addressing gaps through targeted coaching sessions or additional training as required.
- Improved staff performance by providing comprehensive training programs focused on customer service skills.
P&C Insurance Agent
Allstate
09.2021 - 03.2022
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Offered comprehensive insurance advice to assist clients in understanding their options.
- Exceeded sales targets, leveraging expertise in product offerings and market trends.
Leasing Consultant
Management Support
09.2019 - 02.2021
- Conducted tours and completed leases of apartments, maintaining high standards of customer satisfaction.
- Oversaw coordination for preparing both model and target apartments.
- Coordinated and supported resident events and gatherings on-site.
- Optimized tenant relationships by addressing financial concerns and maintaining high-quality living conditions.
- Collaborated in community advertising strategies and ensured timely creation of required online postings.
- Prepared, certified, maintained resident files and lease agreements with required addendums in RealPage OneSite system.
Administrative Assistant and Sales Representative
Park Consulting Enterprise Group
06.2013 - 09.2019
- Maintained multiple businesses while overseeing financial transactions and procurement of necessary supplies.
- Tracked and reported on the efficiency of daily operations.
- Facilitated communication between universities and collaborators for technology acquisition opportunities.
- Aided sales representatives with managing client relationships.
- Generated comprehensive weekly, monthly, and quarterly sales analysis.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Education
High School Diploma -
Wasson High School
Colorado Springs, COLicensed General Lines Agent - Property and Casualty
P&C License
10.2021
Skills
- Excellent communication skills
- Sales techniques
- Overcoming objections
- Ability to learn specialized software
- Multi-tasking
- Analytical skills
- Effective problem-solving skills
- Dependability
- Versatility
- Time-management skills
- Ability to manage conflicting priorities
- Guest relations management
- Budgeting and financial management
- Staff training and development
- Health and safety compliance
Work Preference
Desired Job Title
Hospitality ManagerTimeline
Hospitality Manager
Brinker Internationl, Chili's Grill & Bar
03.2022 - 03.2025
P&C Insurance Agent
Allstate
09.2021 - 03.2022
Leasing Consultant
Management Support
09.2019 - 02.2021
Administrative Assistant and Sales Representative
Park Consulting Enterprise Group
06.2013 - 09.2019
High School Diploma -
Wasson High School
Licensed General Lines Agent - Property and Casualty
P&C License
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