Tynajah Bethune

Prepared orders for shipment by picking, packing, and labeling merchandise.

• Worked safely around moving machinery.
• Collaborated with team members to achieve daily tasks efficiently.
• Consistently lifted materials weighing as much as 40 pounds.
• Drove forklifts (inbound & outbound), pallet jacks and other equipment to move materials.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Process Guide Currently who learned to run Pid 5 & Pid 6 of inbound, water spider, forklift, throw freight on PMT Line, transfer boxes, and any miscellaneous tasks needing to help Process Assistant.
• Assisted in meeting numbers and warehouse goals for inbound dock.
• Increased accuracy by utilizing electronic scanning devices and following established procedures.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Assist with moving belts into and out of trucks.

• Mentored junior sales associates, resulting in their rapid progression within the company.
• Streamlined sales processes for increased efficiency and improved team performance.
• Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
• Trained new employees on customer service, money handling and organizing strategies.
• Ran deli with FBM (Food & Beverage Manager).
• Delivered consistent results by setting clear expectations and holding team members accountable for meeting or exceeding targets.
• Managed conflict resolution within the team effectively, promoting open communication and positive collaboration among members.

• Enhanced customer satisfaction by providing efficient and friendly service during checkout.
• Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
• Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
• Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
• Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
• Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
• Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
• Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
• Worked with floor team and managers to meet wide range of customer needs.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Increased sales significantly by upselling higher-end products to customers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.

• Managed cash register operations accurately, maintaining proper cash balances at the end of each shift.
• Trained new employees on cashier duties, company policies, and customer service best practices.
• Resolved customer complaints independently or with aid of supervisor.
• Adapted and enforced new training for outside order taking during Covid- Lead
• Learned duties for various positions and provided backup at key times.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.

• Broadened understanding of the value of community service through hands-on experience within a nonprofit organization, inspiring ongoing commitment to volunteer work.
• Provided compassionate care and support to residents in an assisted living facility.
• Created a safe and comfortable environment for residents by maintaining cleanliness and organization in their living spaces.
• Engaged residents in social activities and outings to promote mental stimulation and social interaction.
• Developed strong relationships with residents, families, and staff members based on trust, respect, and empathy.
• Demonstrated patience when dealing with challenging behaviors associated with dementia and Alzheimer's.