Tyndale Illgen
Oklahoma City,OK
Summary
I was raised in Yukon, Oklahoma in a family of six. Work ethic, collaboration, sacrifice, and compromise were instilled at a young age. This led me to graduate top of my class in high school and community college at OSU-OKC. I then went to work for EMSA through the height of COVID. After, I managed an onsite clinic for an Amazon warehouse. Most recently I have used my skills at Paycom to implement new clients into the Paycom system. I have also been running my own business since I was 17 selling pottery and teaching ceramic classes. I believe my core values and wide range of experience make me a unique and effective tool for any team.
Overview
12
12
years of professional experience
Work History
New Client Setup Specialist
Paycom
Oklahoma City, OK
01.2023 - Current
- Managed implementation projects from sale to service.
- Created client rapport to grow profitability.
- Managed stakeholder expectations through regular status updates and reports.
- Researched, evaluated, and recommended best practices for clients.
- Tested various scenarios to ensure accuracy of data entry into the system.
- Assisted in resolving escalated client issues.
- Implemented and configured software solutions according to project specifications.
Onsite Medical Representative
Amazon
Oklahoma City, OK
06.2021 - 01.2022
- Provided onsite medical care to patients as needed.
- Performed clinical assessments of patients utilizing established protocols.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Developed individualized care plans with input from patients.
- Compiled reports on cases and submitted them to supervisors as required.
- Transitioned clients to different providers based on progress or needs.
- Managed patient records, including updating medical histories and filing documents into electronic systems.
- Participated in team meetings to discuss case management strategies for difficult cases.
EMT-Basic
EMSA
OKC, OK
06.2019 - 06.2021
- Remained level-headed and proactive during emergency situations.
- Completed emergency treatment procedures to stabilize individuals for transport.
- Safely operated ambulance to and from scenes.
- Collaborated with team members and other first responders, ensuring communication to maintain order and efficient care delivery.
- Provided direct patient care, including stabilizing patients and determining course of action based on triage.
- Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
Owner
Self Employed
Oklahoma City, OK
01.2015 - Current
- Fabricate and maintain kilns for the studio and students.
- Mixed glazes and clay from raw materials.
- Assisted in logistics of art festivals like the Paseo Festival and Downtown Festival of Arts.
- Provided instruction and feedback on students' work.
- Organized and participated in art exhibitions to showcase work.
- Managed gallery and shop owner working relationships.
- Completed commissions and managed online sales.
Logistics Team Member
City Of Yukon Special Events Department
Yukon, OK
02.2013 - 01.2015
- Set up, ran, and tore down all special events run by The City of Yukon
- Worked with officials like police and firemen to smoothly coordinate large community events
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations
- Monitored department performance data to identify and avoid potential risks
Education
Certification - Emergency Medical Technician
Oklahoma State University - Oklahoma City
Oklahoma City, OK2019
High School Diploma -
Mission Academy
Oklahoma City, OK2017
Skills
- Calm in high stress situations
- Adaptive and creative problem solver
- Curious
- Rigid values
- CPR certified
- Conflict Resolution
- Customer Relations
- Multitasking Abilities
Timeline
New Client Setup Specialist
Paycom
01.2023 - Current
Onsite Medical Representative
Amazon
06.2021 - 01.2022
EMT-Basic
EMSA
06.2019 - 06.2021
Owner
Self Employed
01.2015 - Current
Logistics Team Member
City Of Yukon Special Events Department
02.2013 - 01.2015
Certification - Emergency Medical Technician
Oklahoma State University - Oklahoma City
High School Diploma -
Mission Academy