I support clients through difficult situations by providing the comfort and reassurance of a working device and smooth set-up process
Ensure that all expectations we have as tech are met
Compassionate approach to the client's needs, knowing that all clients are not made equal
Making sure the client's experience was filled with information, education, and a properly working device
Putting the client's needs first and making sure the client understands the full transaction from beginning to end
We are selling extra products to clients who benefit from the additional protection
We utilized active listening techniques to respond to client needs and concerns effectively
Rochester Regional Health
Scheduling Specialist
07.2022 - 06.2023
Job overview
Scheduling Specialist for traveling Phlebotomists
Working with a variety of programs Med Right, Epic, Soft, and Transporting Suite, to name a few
Knowledge of inputting blood lab requisitions and test codes into Med Right
Working closely with the doctor's offices to fulfill all requisitions promptly
Problem-solving and conflict resolution for all issues that may arise while tech is on the road and client resolution
Developed and maintained master production schedules to ensure on-time delivery to customers
Resolved scheduling conflicts between production and customer delivery requirements
Tyneil Jene's LLC
Social Media Content Creator
01.2020 - Current
Job overview
Dynamic Social Media Content Creator with a proven track record, crafting engaging content that boosts brand loyalty and enhances customer relationships
I excelled in time management and interpersonal communication, achieving significant audience growth
Flaunt Entertainment
Independent Contractor
12.2021 - 08.2022
Job overview
Hosting and marketing part-time for a social media platform
Independent Host cooking Livestream
Preparation of equipment and ingredients for Livestreams cooking show
Teaching and engagement with the audience on how to prepare a variety of delicious healthy dishes
To name a few, marketing, branding, and awareness on Facebook and Instagram
Tyneil Jene's LLC
Creative Content Consultant By TJ
11.2020 - 12.2022
Job overview
Monitor the day-to-day operation of a small business e-commerce shop
Building relationships with vendors and local industry to promote the brand and bring awareness
Marketing, branding, and awareness on (Facebook, TikToc and Instagram)
Wrote articles to build awareness in 'San Diego Voyager, New York Weekly, and L.A Vibe for Branding and Awareness
Managed sales and promotion of a great work environment with a robust cultural scene
Managed social media page to bring more likes and gain a boarded audience