Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyneisha Tillman

Customer Service Rep
Anderson,SC

Summary

I am a hardworking and driven individual who is not afraid to face challenges. I would describe myself as an honest and open person. Im very passionate about my work Authorized to work in the US for any employer Willing to relocate: Anywhere Willing to relocate: Anywhere

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Unloader

FedEx
09.2024 - 06.2025
  • Unload trucks
  • Scan packages using a scanner
  • Sorted and organized incoming shipments for optimal warehouse storage and accessibility.

Machine Operator

Eugene Wexler
08.2023 - 03.2025
  • Ensured all product specifications were met
  • Installed and maintained the new machine to ensure proper operation and quality
  • Inspect and packed automotive parts

Dietary Aide

Iva Post Acute
08.2023 - 08.2024
  • Meal prepping for 60 residents
  • Set up meal trays
  • Prepared and served nutritious meals following dietary guidelines and individual patient needs.
  • Assisted in maintaining cleanliness and organization of kitchen and dining areas.

Shift Manager

KFC / Taco Bell
07.2022 - 08.2023
  • Lifted the morale of employees by improving efficiency and boosting employee job satisfaction
  • Inventory count
  • Supervising 3 or more employees
  • Providing customer service

Customer Service Representative

Ameridial
03.2021 - 08.2022
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
  • Developed and trained [x] new customer service representatives on the proper handling of customer inquiries

Technical Support

Alorica
01.2018 - 03.2021
  • Supported the technical needs of [x] clients with an average of [x] calls per day
  • Trained for [x] hours of training per week on subjects such as troubleshooting, documentation, and product maintenance
  • Provided performance metrics and trend reports to management, aiding in overall operations
  • Educated clients on new product capabilities, finding over $[x]k in new revenue opportunities

Education

Abbeville High
Abbeville, SC
01.2013

Skills

  • Material handling
  • Client assistance
  • Warehouse operations
  • Accurate data entry
  • Microsoft word
  • Communication skills
  • Technical support
  • RF scanner
  • Time management
  • Computer literacy
  • Restaurant experience
  • Windows
  • Dietary Aide Experience
  • Computer Networking
  • Customer service
  • Pallet jack
  • Materials handling
  • SAP
  • Help Desk
  • Active Directory
  • Food service
  • Typing
  • Leadership
  • Desktop Support
  • English
  • Microsoft excel
  • Efficient work pace
  • Package handling
  • Proper lifting techniques
  • Workplace safety
  • Scanner operation
  • Sorting and stacking
  • Workplace cleanliness
  • Strong math skills
  • Issue troubleshooting
  • Barcode scanning
  • Scanner proficiency
  • Truck loading and unloading
  • Problem-solving
  • Stacking and staging
  • Attention to detail
  • Willing to learn

Certification

Driver's License

Timeline

Unloader

FedEx
09.2024 - 06.2025

Dietary Aide

Iva Post Acute
08.2023 - 08.2024

Machine Operator

Eugene Wexler
08.2023 - 03.2025

Shift Manager

KFC / Taco Bell
07.2022 - 08.2023

Customer Service Representative

Ameridial
03.2021 - 08.2022

Technical Support

Alorica
01.2018 - 03.2021

Abbeville High
Tyneisha TillmanCustomer Service Rep