Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
CustomerServiceRepresentative

Tyneka Etheridge

Newport News,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee seeking leasing agent position. Offering excellent communication and good judgment.

Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Lead Daycare Teacher

Stepping Stones Early Learning Centre
Newport News, VA
12.2017 - Current
  • Resolved staff and parent disputes through constructive problem-solving techniques.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Developed age-appropriate activities and programs for children Number to Number years old.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Allowed for ample outdoor recreation time to support physical development.
  • Promoted sensory development by providing access to different textures.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Made nutritious breakfasts, lunches, dinners and snacks for children.
  • Continually kept abreast of toy and child-related recalls and safety warnings.
  • Managed food inventory for Number-person center in accordance with nutritional guidelines.
  • Cared for children ages 6 weeks to 12 in nurturing and age-appropriate way.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.

Leasing Consultant/ Assistant Property Manager

BG Multifamily Staffing
Chesapeake, Virginia
03.2017 - Current
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Held high approval rating and maintained customer loyalty with top-notch service.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Collected rent and tracked resident payments and information in computer system.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Escalated major issues to property manager for immediate remediation.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
  • Maintained long-term relationships with property owners and other professionals to deliver best-in-class leasing consultation.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.

Cna/pca

Direct Home Health Care
Newport News, VA
02.2006 - 12.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Transported patients between rooms and appointments or testing locations.
  • Checked supply availability and laid out instruments for Type patient rooms.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Maintained best-in-class standards for individualized care in Number-bed unit by continuously checking in with patients and families and quickly providing care.
  • Worked with Job title to complete Number Type and Type daily treatments.
  • Assisted coworkers in switch from Software to Software and completed subsequent training sessions in Number days.

Staffing Coordinator/scheduler

Direct Home Health Care
Newport News, VA
02.2006 - 12.2015
  • Interviewed, hired and mentored over Number new personnel and oversaw all staffing operations.
  • Developed and facilitated new-hire orientations.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
  • Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
  • Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
  • Shadowed employees to determine accurate description of duties and skills required for each position.
  • Performed urinalysis testing to discourage illegal drugs use in company.
  • Managed employee rewards programs.
  • Audited workplace, employee and management policies and procedures.
  • Controlled expenses through recruitment of profitable account providers and negotiation of favorable business contracts.

Education

Bachelors - Administrative Assistance And Secretarial Science

Bryant And Stratton College - Newport News
Newport News, VA
02.2018

Associates Degree - Medical Billing And Coding

Ultimate Medical Academy - Clearwater
Clearwater, FL
02.2016

Skills

  • Educational Material Development
  • Laundry and Linen Management
  • Filing and Classroom Organization
  • Activity Station Maintenance
  • Calendaring and Scheduling
  • Computer Proficiency
  • Nurturing Approach
  • Teacher Support
  • Food Preparation and Service
  • Emotional Support
  • Childcare Expertise
  • Instructional Exhibits and Displays
  • Social and Emotional Development
  • Class Reading
  • Customer Service
  • Facilitating Online Learning
  • Organization and Attention to Detail
  • Special Education
  • School Community Relations
  • Teaching Method Adaptations
  • Child Supervision
  • Individual Student Instruction
  • Age-Appropriate Activities
  • Infant Care and Feeding
  • Supervising Classroom Activities
  • Gentle Discipline
  • Child CPR
  • Teacher and Administrator Collaboration
  • Toileting Assistance
  • Classroom Rules Establishment
  • Foundational Knowledge
  • Volunteer Work Coordination
  • Planning and Leading Activities
  • Caring and Responsible
  • Safety Monitoring and Management
  • Fair Housing Policies
  • Organized Mindset
  • Market Trend Analysis
  • Background Checks
  • Deposits Management
  • Code Compliance

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Timeline

Lead Daycare Teacher

Stepping Stones Early Learning Centre
12.2017 - Current

Leasing Consultant/ Assistant Property Manager

BG Multifamily Staffing
03.2017 - Current

Cna/pca

Direct Home Health Care
02.2006 - 12.2015

Staffing Coordinator/scheduler

Direct Home Health Care
02.2006 - 12.2015

Bachelors - Administrative Assistance And Secretarial Science

Bryant And Stratton College - Newport News

Associates Degree - Medical Billing And Coding

Ultimate Medical Academy - Clearwater
Tyneka Etheridge