Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
23
23
years of professional experience
Work History
Owner /Home Childcare Provider
Tee-Tee's Early Learning Clubhouse
Des Moines, Iowa
02.2018 - Current
Managed daily operations of business, including hiring and training staff.
Created marketing campaigns to attract new customers.
Maintained relationships with existing clients by providing superior customer service.
Provided safe, nurturing and stimulating environment for children.
Ensure that all safety and hygiene standards are met at all times.
Plan and prepare meals, snacks, activities and outings appropriate to the age of the children.
Organize indoor and outdoor play activities to stimulate physical and mental development.
Carry out daily routines including feeding, bathing and changing diapers of infants.
Encourage language development through storytelling, reading books and playing games with the children.
Monitor each child's progress and discuss any issues with parents or guardians as necessary.
Maintain records such as daily logs, incident reports or health information about each child in my care.
Teach basic educational skills such as counting, shapes, colors to preschoolers.
Supervise outdoor activities such as walks or playground visits ensuring safety at all times.
Handle emergencies according to established policies and procedures.
Develop positive relationships with parents by communicating regularly regarding their child's well-being and development progress.
Keep up to date on current childcare practices by attending workshops or seminars when available.
Administer medications according to parental instructions if needed.
Respite Care Provider
ChildServe
Johnston, Iowa
11.2015 - 12.2017
Provided temporary relief and support to families of individuals with disabilities.
Assisted in developing and implementing individualized care plans for clients.
Maintained accurate records of services provided to clients.
Developed positive relationships with clients, their families, and other involved parties.
Assisted with activities of daily living such as bathing, grooming, dressing, eating, and toileting.
Provided home care and worked at care facilities.
Built strong and trusting rapport with clients and loved ones.
Preschool Lead Teach /Assistant Director/ Director
Step By Step CHildcare and Preschool
West Des Moines, Iowa
01.2012 - 10.2017
Maintained a safe physical environment by regularly inspecting classrooms, play areas, equipment.
Oversaw the daily operations of the childcare center including scheduling classes and activities.
Evaluated programs offered at the childcare center to ensure they met both state and local guidelines for quality standards.
Collaborated with other professionals such as physicians or nutritionists to plan meals or health screenings for children in care.
Assisted teachers in developing age-appropriate curriculums based on current educational trends and best practices.
Monitored attendance records of children enrolled in programs at the childcare center.
Responded promptly to any complaints from parents or guardians regarding their child's experience at the facility.
Prepared reports outlining enrollment numbers, program evaluations or financial data related to operations of facility.
Developed and implemented policies and procedures to ensure the safety of children in care.
Conducted regular assessments of staff performance, identified areas for improvement, and provided training opportunities as needed.
Scheduled meetings with parents to discuss their child's progress and provide advice on development.
Provided guidance to teachers on lesson plans, activities, and classroom management strategies.
Ensured compliance with all applicable laws, regulations, licensing requirements, and accreditation standards.
Managed budgeting and financial operations for childcare center including payroll processing, accounts payable and receivable, purchasing decisions.
Organized special events such as field trips or holiday celebrations for children in care.
Recruited new staff members by conducting interviews, evaluating qualifications and making hiring decisions.
Created an environment that encouraged positive social interaction among children while promoting self-confidence through individual attention.
Communicated with parents and fostered strong professional relationships.
Monitored compliance with state, federal and company regulations, standards and requirements.
Inspected facility and activities to monitor safety, sanitation and procedures.
Hired, mentored and monitored qualified childcare staff.
Oversaw daily activities and programs to educate and socialize participants.
Created and updated records to document employee and participant information.
Trained, managed and motivated employees to promote professional skill development.
Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Organized educational materials and resources to create an engaging learning environment.
Assisted in providing a safe and secure environment for children.
Developed lesson plans that incorporated creative teaching techniques.
Established positive relationships with parents and guardians by regularly communicating student progress.
Developed and managed a team of 10 employees to ensure efficient operations of the organization.
Sales Associate
Victoria's Secret & PINK
West Des Moines , IA
10.2015 - 12.2015
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Attended weekly team meetings to review performance goals and objectives.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Preschool Teacher's Assistant /Shift Supervisor
Koalty time Daycare
Urbandale, IA
11.2009 - 10.2011
Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Organized educational materials and resources to create an engaging learning environment.
Assisted in providing a safe and secure environment for children.
Established positive relationships with parents and guardians by regularly communicating student progress.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Developed professional relationships with parents, teachers, directors and therapists.
Directed and supervised children during field trips and special activities.
Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
Built and strengthened positive relationships with students, parents and teaching staff.
2 Year Old Lead / Prechool Lead Teacher
Wonder Years Academy
Des Moines, IA
04.2006 - 10.2009
Organized activities such as arts, crafts, music, language games, and story time for the children.
Assisted with potty training of toddlers.
Supervised playtime both indoors and outdoors.
Read stories to children on a daily basis.
Managed nap times for each child according to their individual needs.
Monitored the development of each child's social skills through interactions with other children.
Kept detailed records of each child's progress and behavior in order to discuss it with parents or guardians during conferences.
Developed positive relationships with families by communicating regularly via phone calls, emails, or home visits.
Ensured the safety of all children at all times by implementing appropriate security measures such as keeping doors locked when needed and monitoring visitors entering the facility.
Provided age-appropriate instruction in basic concepts such as colors, shapes, numbers, letters.
Maintained a clean and organized classroom environment that was conducive to learning.
Attended staff meetings to stay up-to-date on policies and procedures.
Created lesson plans based on approved curriculum guidelines from state and local organizations.
Supervised circle time, free play, outside play, and learning and developmental activities.
Taught children foundational skills in colors, shapes and letters.
Before and After School Care Assistant
Des Moines Public Schools
Des Moines, IA
08.2003 - 04.2009
Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
Provided a safe, nurturing environment for children during their stay at the facility.
Supervised students during outdoor playtime, ensuring safety regulations were followed.
Helped children with homework assignments as needed.
Communicated regularly with parents regarding student progress, behavior issues, and any other concerns they might have.
Office Assistant
Des Moines Public Schools - New Horizon
Des Moines, IA
03.2002 - 06.2002
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Performed data entry tasks into various computer systems accurately and efficiently.
Assisted with special projects as needed by researching information on the internet or through other sources.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Maintained an organized filing system of paper documents and electronic files.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Managed daily office operations and maintained a clean and efficient workspace.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Education
High School Diploma -
Hoover High School
Des Moines, IA
05-2003
Some College (No Degree) - CNA
Mercy College of Health Sciences
Des Moines, IA
Skills
Regulatory Compliance
Marketing tactics
Business Management
Business Administration
Employee Development
Staff Management
Verbal and written communication
Client Service
Customer Relations
Timeline
Owner /Home Childcare Provider
Tee-Tee's Early Learning Clubhouse
02.2018 - Current
Respite Care Provider
ChildServe
11.2015 - 12.2017
Sales Associate
Victoria's Secret & PINK
10.2015 - 12.2015
Preschool Lead Teach /Assistant Director/ Director
Step By Step CHildcare and Preschool
01.2012 - 10.2017
Preschool Teacher's Assistant /Shift Supervisor
Koalty time Daycare
11.2009 - 10.2011
2 Year Old Lead / Prechool Lead Teacher
Wonder Years Academy
04.2006 - 10.2009
Before and After School Care Assistant
Des Moines Public Schools
08.2003 - 04.2009
Office Assistant
Des Moines Public Schools - New Horizon
03.2002 - 06.2002
High School Diploma -
Hoover High School
Some College (No Degree) - CNA
Mercy College of Health Sciences
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