Tynese Goodman
Charlotte,NC
Summary
Self-motivated administrative professional with an efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization, and critical thinking skills. Familiar with managing schedules, coordinating paperwork, and serving customer needs.
Overview
12
12
years of professional experience
Work History
Lead Teacher
KinderCare Learning Centers
07.2023 - Current
- Established positive relationships with parents through regular communication regarding student progress, and collaborating on strategies for academic success at home and school.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Bus Monitor
Charlotte Mecklenburg Schools
01.2018 - 08.2023
- Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
- Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
- Facilitated clear communication between parents, school staff, and bus drivers regarding any incidents or concerns that arose during transit.
- Trained new bus monitors in proper protocols and procedures, upholding high standards for performance within the team.
- Managed challenging behaviors effectively by employing de-escalation techniques learned through ongoing professional development opportunities.
Office Assistant
KinderCare Learning Centers Inc.
06.2012 - 12.2017
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
EDU 119 - Early Childhood Education
Central Piedmont Community College
Charlotte, NC12.2015
High School Diploma -
South Mecklenburg High School
Charlotte, NC06.2011
Skills
- Active Listening
- Adaptability
- Administrative support
- Coordination and Organization
- Customer Service
- Data Entry
- Microsoft Word
- Professional Customer Service
- Customer Service-Oriented
- Multi-line Telephone Systems
- Time Management
- Office Administration
Timeline
Lead Teacher
KinderCare Learning Centers
07.2023 - Current
Bus Monitor
Charlotte Mecklenburg Schools
01.2018 - 08.2023
Office Assistant
KinderCare Learning Centers Inc.
06.2012 - 12.2017
EDU 119 - Early Childhood Education
Central Piedmont Community College
High School Diploma -
South Mecklenburg High School
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