Summary
Overview
Work History
Education
Skills
Timeline
Generic

TYNESHA KING

Spring Hill,TN

Summary

Results-driven professional with strong customer service and problem-solving skills. Proven ability to provide knowledgeable support and resolve complex issues, ensuring high levels of customer satisfaction.

Dedicated service advisor with extensive experience in customer support and complex problem resolution. Expertise in critical thinking and documentation, consistently delivering effective solutions that enhance customer satisfaction and drive business success.

Detail-oriented professional skilled in active listening and troubleshooting. Known for promoting high customer satisfaction and effectively managing inquiries, ready to leverage expertise to enhance service quality and contribute to team success.

Reliable Van Driver known for high productivity and efficient task completion. Possess specialized skills in route planning, time management, and vehicle maintenance ensuring safe and punctual deliveries. Excel in communication, adaptability, and problem-solving, making every journey smooth and customer-focused. Committed to safety standards and customer satisfaction.

Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.

Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Van driver for public transportation

SCATS
Lewisburg, TN
06.2024 - Current

Service Advisor

General Rv Center
Ocala, FL
10.2022 - 06.2024
  • Handled phone inquiries regarding appointments and work in process.
  • Answered phone calls and responded to questions and concerns.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
  • Recommended additional useful services to customers to increase overall sales.
  • Used knowledge of services to recommend additional products and offerings to customers.
  • Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Van driver for public transportation

SCATS
Lewisburg, TN
11.2019 - 09.2022

Technical Support

CSR, IBX
Spring Hill, TN
02.2017 - 12.2018
  • Assist customers with trouble shooting devices, data entry, transfer escalated calls, maintained records of customer interactions and collaborating with others to improve the company's system requirements, etc.

Administrative Assistant

Glen Oaks Health & Rehabilitation
Shelbyville, TN
08.2011 - 11.2016
  • Provided general administrative and clerical support, including mailing, scanning, faxing and copying to management, maintained electronic and hard copy filing systems, opened, sorted and distributed incoming correspondence, performed data entry and scanned documents, managed calendar and transportation for patients for Managing Director, etc.

Educational Assistant

South Central Human Resource
Fayetteville, TN
10.2006 - 05.2011
  • Provided assistance with clerical duties, recruiting, reinforced lesson plans, enforced school and class rules related to proper development of student behavior, assisted in record keeping, helped set up computers for daily class projects, provided In Home Counseling Evaluations in assisting families with needs of early childhood education, etc.

Education

High School Diploma -

Shelbyville Central High School
Shelbyville, TN

Skills

  • Complex Problem Solving
  • Speaking
  • Cost Estimation
  • Active Listening
  • Customer and Personal Service
  • Price Quoting
  • Instructing
  • Clerical
  • Customer Service
  • Trouble-shooting
  • Critical Thinking
  • Documentation and Reporting
  • Repairs
  • Scheduling
  • Quality Control
  • Data Entry
  • Diagnostics and Repair
  • Customer Retention
  • Service Estimates
  • Insurance Authorization

Timeline

Van driver for public transportation

SCATS
06.2024 - Current

Service Advisor

General Rv Center
10.2022 - 06.2024

Van driver for public transportation

SCATS
11.2019 - 09.2022

Technical Support

CSR, IBX
02.2017 - 12.2018

Administrative Assistant

Glen Oaks Health & Rehabilitation
08.2011 - 11.2016

Educational Assistant

South Central Human Resource
10.2006 - 05.2011

High School Diploma -

Shelbyville Central High School
TYNESHA KING