Tynesha Wilson
Baltimore,Maryland
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
Johns Hopkins University
Baltimore, Maryland
03.2024 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Participated in professional development activities related to case management best practices.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Reviewed treatment plans against individual goals and healthcare standards.
Direct Support Professional
Catholic Charities
Timonium, Md.
09.2021 - 05.2024
- Encourage community integration
- Documenting observations and daily notes
- Treatment implementation
- Communicate with case managers
- Transport to and from activities
- Encourage independence and goal setting.
Geriatric Nursing Assistant
Holly Hill Nursing and Rehabilitation Center
Baltimore County, Md
06.2015 - 03.2023
- Preserve patient dignity and minimize discomfort
- Assist with ADL'S
- Supervise patients in common areas
- Encourage daily activities
- Adhering to safety guidelines and procedures
- Data entry in EMR'S
- Patient escort.
Certified Nursing Assistant
Ivory House
Baltimore County, Md.
04.2014 - 02.2015
- Provide nursing assistance to in-home patients
- Medication administration
- Light house cleaning
- Escort to and from doctor appointments and activities
- Communicate with nurses
- Assist with ADL'S.
Education
Associate of Arts - Human Services -
Baltimore City Community College
12.2023
Medication Technician -
Baltimore City Community College
Baltimore, MD01-2019
Certificate of Phlebotomy and EKG Administration -
Baltimore City Community College
Baltimore, MD01-2019
Certified Nursing Assistant -
Maryland Center For Arts And Technology
04-2014
Skills
- Electronic Medical Records
- Medical Terminology
- Client Advocacy and Support
- Client Transportation
- Knowledge of State Regulations
- Behavior Redirection
- Indirect Patient Care
- Behavioral Management
- Appointment Scheduling
- Patient Management
- Client Documentation
- ADL Support
- Progress Documentation
- Care Plan Management
- Medication Administration
- Community Activities
- Goal Setting
- Crisis Management
- Quality Program Protocols
- Care Plan Assessment
- Case Management Experience
Languages
English
Certification
- Associates of Arts in Human Services
- Geriatric Nursing Assistant
- CPR/BLS
- Certificate of Phlebotomy
- Certificate of EKG Essentials
- Certificate of Patient Care Theory 1 & 2
Timeline
Case Manager
Johns Hopkins University
03.2024 - Current
Direct Support Professional
Catholic Charities
09.2021 - 05.2024
Geriatric Nursing Assistant
Holly Hill Nursing and Rehabilitation Center
06.2015 - 03.2023
Certified Nursing Assistant
Ivory House
04.2014 - 02.2015
Associate of Arts - Human Services -
Baltimore City Community College
Medication Technician -
Baltimore City Community College
Certificate of Phlebotomy and EKG Administration -
Baltimore City Community College
Certified Nursing Assistant -
Maryland Center For Arts And Technology
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