Tyneshia Richardson
Orlando,FL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Papa Johns Pizza
Oviedo, FL, FL
03.2012 - Current
- Developed and updated tracking spreadsheets using MIcrosoft Excel.
- Managed costs and quality of Papa Johns Pizzeria.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Generated reports of findings to help management with making key decisions.
- Tracked and analyzed reports to determine needed improvements.
- Enhanced production of labor by cross-training all employees to exceed goals.
Food Service Supervisor
Aramark
Orlando, FL
06.2023 - 06.2024
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
RestaurantManager
Gringos Locos
Orlando, FL
04.2022 - 04.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Line Cook
Universal Orlando
Orlando, FL
01.2019 - 07.2019
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Education
Associate of Arts -
Full Sail University
Winter Park, FLSkills
- Verbal and written communication
- Detail-oriented
- Adaptability
- Teamwork
- Flexible & Adaptable
- Customer Service
- Compassion
- Budget assistance
Timeline
Food Service Supervisor
Aramark
06.2023 - 06.2024
RestaurantManager
Gringos Locos
04.2022 - 04.2023
Line Cook
Universal Orlando
01.2019 - 07.2019
Assistant Manager
Papa Johns Pizza
03.2012 - Current
Associate of Arts -
Full Sail University