Tynethea Hines
Atlanta,GA
Summary
Dynamic professional with a strong work ethic and integrity, experienced at Kroger as an Administrative Assistant and Meat Department Clerk. Proven ability in customer service and complex problem-solving, ensuring high-quality service and maintaining safety standards. Recognized for building strong relationships and efficiently managing inventory to enhance operational flow.
Overview
15
15
years of professional experience
Work History
Cashier
HMS Host International
04.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Administrative Assistant
Kroger
01.2018 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Meat Department Clerk
Kroger
03.2011 - 07.2018
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
Education
Biology
University of West Georgia
Carrollton, GA06.2009
Bachelor of Science - Biology
Fort Valley State University
Fort Valley, GA06.2006
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Team collaboration
- Professionalism and courtesy
- Complex Problem-solving
Timeline
Cashier
HMS Host International
04.2022 - Current
Administrative Assistant
Kroger
01.2018 - 03.2022
Meat Department Clerk
Kroger
03.2011 - 07.2018
Biology
University of West Georgia
Bachelor of Science - Biology
Fort Valley State University
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